Lacy Matondo
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Store Associate
Walmart
05.2018 - 02.2020
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Enhanced overall store appearance through diligent maintenance of fixtures, lighting systems and floor spaces leading to a more inviting atmosphere for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
Crew Member
Burger King
04.2020 - 03.2021
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Backed up servers by setting up trays and completing some food deliveries.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Store Associate
Costco
07.2021 - 11.2023
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Enhanced overall store appearance through diligent maintenance of fixtures, lighting systems and floor spaces leading to a more inviting atmosphere for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelor of Accounting - International Business
Algonquin College
Ottawa, ON05.2026
Skills
- Sales and Promotions
- POS System Operation
- Engaging with Diverse Customers
- Merchandising and Display
- Team Cooperation
- Salesfloor organization
- Cash Register Operation
- Customer Service
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Store Associate
Costco
07.2021 - 11.2023
Crew Member
Burger King
04.2020 - 03.2021
Store Associate
Walmart
05.2018 - 02.2020
Bachelor of Accounting - International Business
Algonquin College
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