Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic

Lachelle Whitley

Scarborough,Canada

Summary

Compassionate and results-driven Medical Aesthetician with advanced training in clinical skincare treatments, including laser hair removal, facials, microdermabrasion, and chemical peels. Proven ability to build trust through personalized CARE consultations, educate clients on pre- and post-treatment protocols, and recommend treatment plans that address skin concerns like acne, scarring, and pigmentation. Backed by 3+ years of customer-facing experience in high-volume environments. Passionate about supporting client confidence and growing long-term in a medical aesthetics setting.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Ambassador

Lush Handmade Cosmetics
Toronto, ON
05.2024 - Current
  • Conduct personalized skincare consultations, tailoring routines to client concerns such as sensitivity, acne, and texture.
  • Perform in-store facial demonstrations while educating guests on product benefits, usage, and skin compatibility.
  • Provide CARE-style consults to assess needs, recommend regimens, and build ongoing client relationships.
  • Train new hires on customer engagement, ingredient knowledge, and upselling strategies.
  • Contributed to a loyal client base by focusing on education, empathy, and solution-focused care.

Guest Services Ambassador

Ripley's Aquarium of Canada
Toronto, ON
04.2022 - 05.2024
  • Delivered exceptional guest service in a high-traffic tourist attraction, managing inquiries with confidence and professionalism.
  • Resolved issues through collaborative problem-solving and maintained a calm, friendly presence under pressure.
  • Supported team performance by mentoring new hires and streamlining operational procedures.

Sales Associate

Torrid
Toronto, ON
06.2020 - 09.2023
  • Assisted guests with product selection and styling, especially for special occasions or confidence-building needs.
  • Exceeded sales goals through personalized service, upselling, and loyalty program engagement.
  • Created an inclusive, body-positive experience by listening attentively and affirming each guest’s individual style.

Education

Medical Aesthetics Diploma - Laser Hair Removal, Facials, Microdermabrasion, Body Contouring, Chemical Peels, Light Therapy, Skincare Product Formulation

International Beauty Institute
15 Gervais Dr
03.2025

High School Diploma -

East York Alternative
670 Cosburn Ave
06.2020

Skills

  • CARE Consultations & Treatment Planning
  • Laser & Light-Based Therapies
  • Client Education: Pre/Post-Care
  • Clinical Hygiene & Safety Protocols
  • Personalized Product Recommendations
  • Team Collaboration & Training Support
  • Upselling & Sales Targets
  • Skin Analysis: Acne, Scarring, Pigmentation
  • Building Client Loyalty
  • Conflict Resolution & Guest Experience

Certification

  • Licensed Medical Aesthetician (2025)
  • CPR/WHMIS certificate 2023

Languages

English – Native

Hobbies and Interests

Currently launching lash business, The Lachelle Effect, Passionate about skincare, wellness, and female entrepreneurship, Interested in future leadership roles within aesthetics (e.g., team lead, educator, trainer)

Timeline

Sales Ambassador

Lush Handmade Cosmetics
05.2024 - Current

Guest Services Ambassador

Ripley's Aquarium of Canada
04.2022 - 05.2024

Sales Associate

Torrid
06.2020 - 09.2023

Medical Aesthetics Diploma - Laser Hair Removal, Facials, Microdermabrasion, Body Contouring, Chemical Peels, Light Therapy, Skincare Product Formulation

International Beauty Institute

High School Diploma -

East York Alternative

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