Lacey Tiedemann
Edmonton,AB
Summary
Motivated Restaurant Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Server
Raw Bar
02.2019 - 11.2019
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Boosted overall sales by confidently recommending daily specials and upselling a la carte menu items.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Server
The Bank & Baron
05.2018 - 03.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
Browns Social House
05.2018 - 02.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Fine Dining Server
Chop Steakhouse & Bar
06.2017 - 05.2018
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Education
Hospitality Business Management - Hospitality Management
CDI Colllege
Calgary, AB09.2016
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- Menu Recommendations
- Transactions and Cash Handling
Certification
Proserve
Timeline
Restaurant Server
Raw Bar
02.2019 - 11.2019
Server
The Bank & Baron
05.2018 - 03.2019
Server
Browns Social House
05.2018 - 02.2019
Fine Dining Server
Chop Steakhouse & Bar
06.2017 - 05.2018
Hospitality Business Management - Hospitality Management
CDI Colllege
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