Compassionate and dedicated Personal Support Worker with over 7 years of experience providing high quality care to the elderly, disabled, and palliative care individuals. Skilled in patient care, assistance with daily living activities, and emotional support. Strong ability to work independently and as part of a health care team to improve patient well-being and quality of life.
Overview
10
10
years of professional experience
Work History
Personal Support Worker
Blenheim Community Village (Retirement)
Blenheim, Canada
04.2024 - Current
Assist residents with housekeeping, laundry, bathing, performing tasks delegated by nurse or medical staff to administer or assist with medication administration
Serving and setting the dinning room table as well as cleaning and clearing, complex charting and care plan restrictions.
Monitored changes in client behaviour and reported any concerns to nursing staff.
Ensured that all necessary supplies are available for providing quality patient care.
Personal Support Worker
Blenheim Community Village (Long Term Care)
Blenheim, Canada
04.2024 - Current
Support and assist with all aspects of daily life for the elderly, disabled, or palliative care patients
Assistance with feeding, transfers, lifts as well as maintaining their personal hygiene, bathing, toileting, and dressing
Assist with medication administration, complex care plans and charting practices
BSO one-on-one care, specialized, individualized support for patients with behavioural and psychological symptoms and diagnoses of dementia, complex care for other mental health conditions/responsive behaviours.
Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
Provided emotional support for terminally ill patients and their families.
Developed positive relationships with patients by demonstrating empathy and respect for their needs.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Sales Associate/Cashier
Carter's Osh Kosh
Chatham, Canada
07.2023 - Current
Maintain accurate inventory records to ensure adequate stock levels, minimizing out of stock situations that could impact customer satisfaction
Provide personalized shopping experiences for repeat customers remembering their preferences or giving recommendations, organize racks and shelves to maintain store visual appeal to engage customers and promote our merchandise
Prepare stock for the sales floor as well as accurately process POS transactions, currency, payment cards and receipts to customers, including refunds and exchanges.
Personal Support Worker Student
Chatham-Kent Health Alliance
Chatham, Ontario
06.2024 - 07.2024
Observed medical procedures in multiple departments to gain clinical experience.
Developed treatment plans based on clinical experience and knowledge
Attended regular team meetings to discuss patient cases and provide feedback from clinical experience.
Provided support to physicians with clinical documentation, charting and coding.
Applied clinical knowledge and experience to identify potential risk factors for illness.
Monitored patient's response to medications through review of laboratory results or other clinical data.
Observed physicians during clinical rounds for hands-on experience with patients.
Monitored patient safety during all clinical experiences.
Completed 96 hours of 'Hospital' student placement on Rehabilitation and Stroke Unit
Personal Support Worker Student
Riverview Gardens (Long Term Care)
Chatham, Canada
09.2023 - 02.2024
Completed two semesters of clinical at Riverview Gardens on '3 West.' Cared for many residents during a shift, bathed, dressed, fed, toileted, as well as portered residents, engaged, and spent quality time with them.
Completed POC charting, reported to staff and nurse managers regarding concerns or patient care, kept linen and utility room clean and clear of hazards, emptied dirty linen, assisted with ambulating, turning, and repositioning in bed.
Completed the required 112 hours in Long Term Care to gain certification and clinical experience.
Responded promptly to client requests or emergency situations.
Administered medications in accordance with physician instructions.
Maintained records of patient progress and services performed, reporting changes in patient conditions to supervisor or case manager.
Assisted in the development of individualized care plans for each patient.
Observed for any changes in behaviour or condition of the client and reported it immediately to the supervisor.
Volunteer/Co-op Education
Riverview Gardens (Long Term Care)
Chatham, Canada
09.2014 - 06.2017
Volunteer and co-op education I spent at Riverview Gardens as well as my mandatory 40 hours required to graduate from highschool
While volunteering and completing my co-operative education I assisted with the following activities and responsibilities, recreational activities (bingo, arts, crafts) assisting with feeding in dinning rooms, one on one visiting, outdoor walks, as well as end of life support, decorating the home for special events and delivered items gifted by the home to residents.
Education
Graduate Certificate - Personal Support Worker
St. Clair College
Chatham, Ontario, Canada
08-2024
Highschool Diploma -
Ursuline Catholic College
Chatham, Ontario, Canada
01.2017
Skills
Patient Care and Support
Daily Living Assistance
Emotional Support and Companionship
Palliative Care
Dementia Care
Health Monitoring
Medication Administration
Hygiene and Personal Care
Infection Control Practices
End of Life Support
Mobility and Transfer Support
BPSD/BSO support and One-on-One Care
Person-Centred Language
Privacy and confidentiality
Progress Documentation
Care Plan Adherence
Timeline
Personal Support Worker Student
Chatham-Kent Health Alliance
06.2024 - 07.2024
Personal Support Worker
Blenheim Community Village (Retirement)
04.2024 - Current
Personal Support Worker
Blenheim Community Village (Long Term Care)
04.2024 - Current
Personal Support Worker Student
Riverview Gardens (Long Term Care)
09.2023 - 02.2024
Sales Associate/Cashier
Carter's Osh Kosh
07.2023 - Current
Volunteer/Co-op Education
Riverview Gardens (Long Term Care)
09.2014 - 06.2017
Graduate Certificate - Personal Support Worker
St. Clair College
Highschool Diploma -
Ursuline Catholic College
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