Kylie Shahmaram
Sherman Oaks
Summary
Detail-oriented dental professional experienced in front-office operations within a family dentistry practice. Observed patient interactions and clinical procedures through shadowing, enhancing practical knowledge. Strong organizational and communication skills developed through teaching and administrative support roles. Eager to expand expertise in both front- and back-office responsibilities.
Overview
5
5
years of professional experience
Work History
Dental Office Manager
All Smiles Family Dentistry
Tarzana
08.2024 - Current
- Managed all front desk operations, including phone calls and customer service inquiries.
- Handled patient inquiries and resolved concerns promptly and professionally.
- Managed patient scheduling to ensure efficient office workflow.
- Coordinated with dental providers regarding patient care and scheduling needs.
- Implemented patient record management using practice management software.
- Ensured accurate data entry of patient information into the office management system.
- Assisted with billing processes and insurance claims submissions.
- Provided guidance to staff on insurance coverage and payment options for patients.
- Collaborated with other healthcare professionals in order to provide quality care to patients.
Teaching and Administrative Assistant
Sephardic Temple Tifereth Israel
Los Angeles
08.2021 - Current
- Develop and deliver age-appropriate lesson plans that support student learning, engagement, and personal growth
- Maintain a safe, welcoming, and organized classroom environment
- Adapt lessons and activities to accommodate different ages, learning styles, and individual needs
- Facilitated communication among students, parents, teachers, staff, and community members to support student success
- Prepared classroom materials and organized documents to enhance instructional efficiency
- Respond to inquiries and provide general administrative support
- Assisted with daily office operations and community programs to ensure smooth functioning of administrative tasks
Education
Bachelor of Arts - History
University of California, Los Angeles
Los Angeles, CA05-2028
Associate of Applied Science - History
Santa Monica College
Santa Monica06-2026
Skills
- Patient care coordination
- Insurance coordination
- Data entry
- Office administration
- Customer service
- Staff training
- Communication skills
Affiliations
- Pre-Dental Club at UCLA
- Tutoring
- Youth Education and Community Programs, Sephardic Temple
- Dental Shadowing, All Smiles Family Dentistry
Timeline
Dental Office Manager
All Smiles Family Dentistry
08.2024 - Current
Teaching and Administrative Assistant
Sephardic Temple Tifereth Israel
08.2021 - Current
Bachelor of Arts - History
University of California, Los Angeles
Associate of Applied Science - History
Santa Monica College