Kylee Ranck
Travis AFB
Summary
Experienced leader with a proven ability to manage diverse teams, enhance brand reputation, and craft impactful messages. As a military spouse and mom, I’m transitioning my strong skills in team communication, change management, and leadership to a communications career, and I’m eager to contribute and work hard for a dynamic team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager and Communications/Marketing Specialist
Fentons
06.2025 - Current
- Lead a team of 35 employees, managing all hiring and employee performance.
- Responsible for all internal communications, including company-wide memos, manager notifications, and team meetings.
- Managed all B2B communications, building strong vendor relationships and serving as the primary liaison for procurement needs.
- Designed monthly Myrtle Creation specials, advertising them through social media and flyers leading to 10% increase in sales.
- Developed campaigns with local businesses to promote brand recognition, driving partnerships through creative graphics, marketing flyers, and social media posts.
- Created a loyalty program and app, achieving 14% increase in repeat customers.
- Established a recertification and training program for all employees, along with a new internal rewards program to encourage high performance.
- Selected as a member of the Vacaville Leadership Committee.
Store General Manager
Starbucks
08.2023 - 01.2025
- Responsible for the success and growth of the store, running a 17-person team, and building relationships with customers and the local community.
- Implemented new selling strategies by optimizing product placement and promoting seasonal offerings, which led to an 5% increase in sales.
- Resolved tough customer issues, transforming complaints into repeat customers.
- Managed daily store operations, including inventory, staffing, and budgets, all team communication to ensure compliance with company brand guidelines and policies.
Family Operations Manager
Household
05.2022 - 08.2023
- Led all operations, including all finances and logistics, for a family of five.
- Coordinated complex daily schedules, managing academic, extracurricular, and medical calendars to ensure all commitments were met.
- Responsible for effective communication, encouraging emotional and social development and promoting a harmonious family environment.
Store Manager and Head Baker
Morning Buns Bakeshop
12.2015 - 05.2022
- Led daily operations of a high-volume bakery, overseeing a team of 10 staff.
- Directed social media marketing and product launches, boosting sales by 35%.
- Coordinated special events and catering orders, tailoring offerings to meet customer needs and ensure exceptional customer service.
General Manager
Le Pain Quotidien
12.2014 - 12.2015
- Promoted to general manager, responsible for ensuring high standards of food quality and customer service.
- Drove sales by implementing effective marketing strategies, menu innovations, and seasonal promotions.
- Cultivated strong relationships with local suppliers and the community, building further customer loyalty.
Education
B.A. - Business Communication
Southern New Hampshire University
05-2025
Associate of Arts - Hospitality Management
Culinary Institute of America
Hyde Park 05.2001 -
Skills
Leadership
Sales strategies
Social media management
Project management
Microsoft Office
Editing/Proofreading
Digital marketing
Communications management
Certification
Google- Digital Marketing & E-Commerce Professional Certificate
Websites
Interests
Baking delicious goods for friends and family, Spending weekends with my three kids, Getting lost in a new book
Timeline
Store Manager and Communications/Marketing Specialist
Fentons
06.2025 - Current
Store General Manager
Starbucks
08.2023 - 01.2025
Family Operations Manager
Household
05.2022 - 08.2023
Store Manager and Head Baker
Morning Buns Bakeshop
12.2015 - 05.2022
General Manager
Le Pain Quotidien
12.2014 - 12.2015
Associate of Arts - Hospitality Management
Culinary Institute of America
05.2001 -
B.A. - Business Communication
Southern New Hampshire University