Kyle Niyo
Winnipeg,MB
Summary
Dedicated professional with diverse experience in Letter Carrier, Security Guard, Customer Care, and Sales Representative roles. Proven ability to enhance customer satisfaction and ensure safety through exceptional service delivery. Committed to supporting team objectives and fostering a welcoming environment. Strong skills in communication and problem-solving contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Letter Carrier
Canada Post
Winnipeg, Manitoba
11.2021 - Current
- Reduced travel time by 20% through streamlined delivery routes.
- Established strong customer relationships to improve service satisfaction.
- Resolved customer inquiries promptly and effectively, ensuring high-quality support.
Security Gaurd & Customer Care
Security Resource Group Inc
Winnipeg, Manitoba
05.2018 - 03.2024
- Enforced company rules, policies, and regulations by adhering to established security procedures.
- Trained new security personnel on protocols and emergency response procedures effectively.
- Provided customer support to guests and clients at airport facilities.
Sales Representative
24-7 Intouch
Winnipeg, Manitoba
01.2020 - 02.2021
- Resolved inquiries weekly to consistently achieve performance benchmarks in speed, accuracy, and volume.
- Interacted with customers utilizing strong communication skills and in-depth product expertise.
- Executed clerical and administrative tasks, including message taking and call transferring.
Education
High School Diploma -
Garden City Collegiate
Winnipeg, MB06-2016
Pre-Health Science Technology -
University of Winnipeg
Winnipeg, MBSkills
- Customer relationship management
- Time management
- Team collaboration
- Effective communication
- Adaptability
- Conflict resolution
References
References available upon request.
Timeline
Letter Carrier
Canada Post
11.2021 - Current
Sales Representative
24-7 Intouch
01.2020 - 02.2021
Security Gaurd & Customer Care
Security Resource Group Inc
05.2018 - 03.2024
High School Diploma -
Garden City Collegiate
Pre-Health Science Technology -
University of Winnipeg
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