Kyle Murphy
Chilliwack,BC
Summary
Dynamic Parts & Service Manager with a proven track record at Precision Motorcycles, enhancing inventory management and customer relations. Spearheaded initiatives that slashed part location times, elevated staff performance by 30%, and mastered warehouse operations. Expert in inventory restocking and fostering positive customer interactions, consistently exceeding management expectations.
Overview
22
22
years of professional experience
Work History
Parts & Service Manager
Precision Motorcycles
02.2015 - 07.2024
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Ordered parts for customers, repair shops, and service departments for use in off and on road equipment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Provided timely, insightful and accurate reports to upper management.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Sold parts fabricated in-house to clients and distributors to enhance profits and promote long-term loyalty.
Installer
AMC Signs
01.2003 - 02.2014
- Operated tools, equipment, and machinery according to safety standards.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Laid out materials and system components to prepare for installation.
- Researched and implemented new technologies and equipment.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
Parts & Warehousing Apprenticeship -
Kwantlen Polytechnic University
Langley, BC03.2017
High School Diploma -
WJ Mouat Secondary School
Abbotsford, BC06.2003
Skills
- Warehouse Operations
- Shipping and receiving
- Goal Setting
- POS systems operations
- Invoice Processing
- Inventory Restocking
- Stock management
- Customer Relations
- Promotional planning
- Purchasing oversight
- Forklift Operation
- Inventory Management
- Coordinating paperwork
Timeline
Parts & Service Manager
Precision Motorcycles
02.2015 - 07.2024
Installer
AMC Signs
01.2003 - 02.2014
Parts & Warehousing Apprenticeship -
Kwantlen Polytechnic University
High School Diploma -
WJ Mouat Secondary School
Similar Profiles
PARAMJIT ARORAPARAMJIT ARORA
Section Head (Corporate Dispatch Planning) at Honda Motorcycles and Scooters India Pvt. Ltd.Section Head (Corporate Dispatch Planning) at Honda Motorcycles and Scooters India Pvt. Ltd.
Tyler TownsendTyler Townsend
Motorcycle Mechanic at Kees Customs Quality Auto And MotorcyclesMotorcycle Mechanic at Kees Customs Quality Auto And Motorcycles
Brodie PluschkeBrodie Pluschke
Retail Sales Associate and Parts Interpreter at Team Moto MotorcyclesRetail Sales Associate and Parts Interpreter at Team Moto Motorcycles