Kyle Kelly
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to succeed. Ready to help the team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Automotive Sales and Finance Manager
Go Auto
10.2022 - Current
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
- Explained very technical financial information to applicants in easy to understand language.
- Evaluated loan requests and documents to verify accuracy and completeness.
Service Advisor
Wolfe Cadillac
05.2024 - 11.2024
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
Automotive Sales Consultant
Volvo of Edmonton
05.2022 - 10.2022
- Closed sales by overcoming objections, asking for the sale, negotiating price, and completing purchase contracts.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, offering experience drives and explaining warranties and services.
- Prepared purchased vehicles and completed final delivery checks.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
Automotive Sales Associate
Hyundai South Edmonton
06.2019 - 12.2021
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Automotive Sales Consultant
Capital GMC Buick
01.2017 - 06.2019
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Lease Hand
Nabors Drilling
01.2016 - 03.2016
- Assisted drillers in the completion of projects, ensuring timely and accurate execution of tasks.
- Increased overall rig productivity through effective communication with team members and efficient task management.
- Contributed to a safe working environment by following established guidelines and reporting potential hazards.
- Collaborated with team members to ensure proper handling, storage, and disposal of drilling fluids and waste materials.
- Optimized equipment performance by conducting regular inspections for wear or damage, replacing parts as necessary.
- Compete pre trip vehicle walk around inspections to ensure safe reliable operations.
Inside Sales and Service Representative
Fountain Tire Leduc
05.2011 - 11.2016
- Enhanced client satisfaction by addressing service inquiries and resolving issues promptly.
- Increased sales with proactive engagement and upselling techniques.
- Delivered exceptional service to ensure positive client experiences.
- Improved customer retention by providing personalized support.
- Managed multiple accounts, ensuring timely follow-up and resolution of concerns.
- Coordinated with team to achieve sales targets and improve service efficiency.
Education
High School Diploma -
Ecole Secondaire Beaumont Composite High School
Beaumont, AB07.2008
Skills
- Closing Processes
- Payment Processing
- Application Processes
- Financial Statements
- Customer Interaction
- Registration Paperwork
- Finance Records
- Microsoft Office
- Loan Approval
- Selling Techniques
- Credit Insurance
- Attention to detail
Timeline
Service Advisor
Wolfe Cadillac
05.2024 - 11.2024
Automotive Sales and Finance Manager
Go Auto
10.2022 - Current
Automotive Sales Consultant
Volvo of Edmonton
05.2022 - 10.2022
Automotive Sales Associate
Hyundai South Edmonton
06.2019 - 12.2021
Automotive Sales Consultant
Capital GMC Buick
01.2017 - 06.2019
Lease Hand
Nabors Drilling
01.2016 - 03.2016
Inside Sales and Service Representative
Fountain Tire Leduc
05.2011 - 11.2016
High School Diploma -
Ecole Secondaire Beaumont Composite High School
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