Kyimoree Coleman
Oakland
Summary
Dynamic and detail-oriented PIDS Clerk at Transit America Services, adept at enhancing customer satisfaction through effective communication and professional telephone etiquette. Demonstrated exceptional multitasking abilities and accuracy in database entry, significantly reducing errors and streamlining office operations. Committed to delivering high-quality administrative support and fostering a positive work environment.
Overview
2
2
years of professional experience
Work History
PIDS CLERK/Crew Management Caller
Transit America Services
02.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
High School Diploma -
Oakland High School
Oakland, CA05-2022
Skills
- Telephone etiquette
- Customer satisfaction
- Database entry
- Administrative support
- Typing speed
- Verbal and writing communication
- Multitasking
- Customer service
- Microsoft office
- Professional and mature
Timeline
PIDS CLERK/Crew Management Caller
Transit America Services
02.2024 - Current
High School Diploma -
Oakland High School
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