Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyana Thoummany

Fresno

Summary

Enthusiastic individual with skills that work in both team-based and independent capacities. Experience in retail, entertainment, and the service industry. Excited to begin and expand skills in new environments.

Overview

4
4
years of professional experience

Work History

Sales Floor Associate

Burlington
04.2021 - 11.2021
  • Assisted team members when necessary in handling cash registers, organizing inventory room, labeling products, unloading merchandise, and cleaning up.
  • Stocked, replenished, and organized inventory with accuracy and efficiency.
  • Assisted customers in finding or selecting items, and providing recommendations.
  • Greeted customers in with welcoming customer service.
  • Provided teamwork with staff to ensure efficient cleanups.


Floor Associate

Regal Cinemas
10.2021 - 05.2022
  • Assisted with purchases, locating items, and signing up for rewards programs.
  • Helped with questions and welcomed in customers.
  • Cleaned food preparation equipment and work areas to maintain sanitary establishment.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Provided client service by distributing programs, answering questions, selling tickets, and merchandise.


Floor Associate

Color Me Mine
05.2022 - Current
  • Greeted and welcomed in customers with questions and general information.
  • Completed daily task such as stocking, cleaning, and organizing shelves.
  • Performed opening and closing duties based upon shift assignments.
  • Providing excellent customer service to make sure experience is comfortable and up to standards.
  • Assisted customers with different types of painting techniques to ensure highest quality of customer care.
  • Waiting and bussing tables to provide the most efficient services.

Merchandise Associate

Print and Design Solutions
06.2024 - Current
  • Recommended complementary purchases to customers, increasing revenue.
  • Managed efficient cash register operations.
  • Assisted customers in locating desired items, offering personalized recommendations based on their preferences and needs.
  • Contributed to store profitability by consistently meeting and exceeding sales targets through upselling techniques and product knowledge.
  • Streamlined inventory processes by organizing backroom storage areas for easy access to products during restocking tasks.
  • Supported fellow associates during high-traffic periods through teamwork and effective multitasking capabilities.
  • Processed returns or exchanges efficiently while adhering to store policies, ensuring customer satisfaction was maintained even during challenging situations.


Education

High School Diploma -

Clovis East
06.2021

Skills

  • Retail experience
  • Store Organization
  • Sales abilities
  • Cleaning procedures
  • Display Setup
  • Restocking processes
  • Returns handling
  • Friendly and outgoing

Timeline

Merchandise Associate

Print and Design Solutions
06.2024 - Current

Floor Associate

Color Me Mine
05.2022 - Current

Floor Associate

Regal Cinemas
10.2021 - 05.2022

Sales Floor Associate

Burlington
04.2021 - 11.2021

High School Diploma -

Clovis East
Kyana Thoummany