KUSH PATEL

• Enhanced building efficiency by implementing energy-saving measures and monitoring utility usage.
• Reduced maintenance costs through proactive equipment inspections and preventive maintenance initiatives.
• Optimized HVAC performance by conducting regular system checks, adjusting settings, and repairing or replacing faulty components.
• Improved tenant satisfaction with prompt resolution of building issues and effective communication regarding maintenance schedules.
• Maximized operational efficiency by coordinating the scheduling and completion of routine maintenance tasks and repairs.
• Oversaw contractor work to ensure projects were completed on time, within budget, and in compliance with safety standards.
• Maintained accurate records of all building operations activities, including equipment maintenance logs, inspection reports, and incident documentation.
• Prevented potential equipment failures by routinely inspecting mechanical systems for wear or damage and making timely corrections as needed.

• Perform minor repairs on lights, doors, locks, washroom fixtures, ceiling tiles, and other areas/equipment as required/requested.

• Perform preventative and minor maintenance on mechanical, electrical and plumbing systems.

• Maintain base building electrical, telephone and mechanical rooms.

• Log equipment daily and note any changes or concerns to Operations Manager

• Understanding and ability to diagnosis and repair pneumatic VAV boxes and thermostats.

• Respond to emergency situations as required.

• Training staff members, particularly food counter attendants in their tasks and ensure they follow sanitation and food safety procedures
• Follow franchise standards and direct staff to follow the same
• Promotes and practices safe work habits, reporting, operational inconsistencies and team member incidents to the store manager.
• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
• Supported front-end procedures to keep items well-stocked to prevent shrinkage.

• Planning and Maintenance of HVAC System
• Installment and planning of Air conditioning
• Maintenance of Ducts and Vents.

• Maintained costumer satisfaction with forward-thinking strategies focused on addressing costumer needs and resolving concerns
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Assisted customers with making payments or establishing payment plans to bring accounts current.
• Informed customers about billing procedures, processed payments and provided payment option setup assistance.