Kunal Verma
Surrey,BC
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Anytime Fitness
10.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Anytime Fitness
08.2024 - 11.2024
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate plans based on their needs.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
7-eleven
08.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Supervisor
Excalibur Security
07.2023 - 09.2023
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Skills
- Customer service
- Team leadership
- Decision-making
- Customer relations
- Staff supervision
- Workload management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Assistant Manager
Anytime Fitness
10.2024 - Current
Sales Associate
Anytime Fitness
08.2024 - 11.2024
Sales Associate
7-eleven
08.2023 - 10.2023
Supervisor
Excalibur Security
07.2023 - 09.2023
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