Kunal Kumar
scarborough
Summary
Highly motivated and disciplined professional with extensive experience in both security supervision and the food industry. Adept at maintaining safety and order, leading security teams, and enforcing regulations to ensure a secure environment. Skilled in risk assessment, incident response, and emergency management. Equally proficient in food service operations, including food safety, customer service, and team coordination. Strong leadership, communication, and problem-solving abilities, with a commitment to efficiency, safety, and excellent service.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dollarama
09.2023 - Current
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
- Provide prompt and courteous service to an average of 100 customers per shift
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Team Member
Seven Eleven 7/11
01.2024 - 11.2024
- Operated the cash register and handled transactions accurately
- Managed lottery ticket sales and verified age-restricted purchases
- Learned all required tasks quickly to maximize performance.
- Handled cash balancing and prepared daily sales reports
- Handle customer inquiries, concerns, and returns promptly and effectively to ensure customer satisfaction
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Security Guard Supervisor
DSH Security Service
09.2019 - 06.2023
- Watch for signs of crime or disorder; investigate disturbances
- Evict violators of rules and regulations
- Monitor alarm systems and video cameras
- Perform first-aid or CPR if needed
- Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
- Patrol premises randomly and regularly, including buildings and perimeter
- Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
Education
Business Administration - Certification in Business
York University
04-2025
Graduate Certificate - Human Resource Management
Niagara College At Toronto School of Management
04-2024
Bachelor of Arts - Bachelor of Arts
Punjab University
05-2018
Skills
- Team supervision and scheduling
- Performance evaluation and reporting
- Emergency response and incident handling
- Knowledge of security equipment and technology
- Knowledge of food handling and hygiene standards
- Friendly and professional interaction with customers
- Staff supervision and training
- Cash register and POS system operation
- Multi-tasking under pressure
Languages
English
Punjabi
Hindi
Licenses
- Smart serve
- Security licence
Timeline
Team Member
Seven Eleven 7/11
01.2024 - 11.2024
Sales Associate
Dollarama
09.2023 - Current
Security Guard Supervisor
DSH Security Service
09.2019 - 06.2023
Business Administration - Certification in Business
York University
Graduate Certificate - Human Resource Management
Niagara College At Toronto School of Management
Bachelor of Arts - Bachelor of Arts
Punjab University
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