Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Kulwinder Kaur

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Burger King
06.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Retail Supervisor

Smoke Arsenal:Distribution Of Vaping Products
05.2021 - 05.2022
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.

Warehouse Supervisor

Estee Lauder
12.2020 - 09.2021
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.

Food Runner

CHUDLIEIGH'S
08.2019 - 09.2020
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Team Member

Tim Horton's
06.2017 - 07.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Lambton College of Applied Arts And Technology
Sarnia, ON
05.2019

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Staff Management
  • Workload Management
  • Retail Operations

Languages

English
Full Professional

Timeline

Assistant Manager

Burger King
06.2022 - Current

Retail Supervisor

Smoke Arsenal:Distribution Of Vaping Products
05.2021 - 05.2022

Warehouse Supervisor

Estee Lauder
12.2020 - 09.2021

Food Runner

CHUDLIEIGH'S
08.2019 - 09.2020

Team Member

Tim Horton's
06.2017 - 07.2019

High School Diploma -

Lambton College of Applied Arts And Technology
Kulwinder Kaur