Kulwant Singh
Hamilton,ON
Summary
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
OSL Retail Services
07.2023 - 07.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Customer Service Representative
KFC
07.2021 - 10.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
2 Year Diploma - Business
Mohawk College of Applied Arts And Technology
Hamilton, None04-2021
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Negotiation tactics
- Inventory management
- Documentation skills
- Multitasking and organization
Languages
English
Hindi
Punjabi
Certification
- OMVIC
- G License (Clean abstract)
Timeline
Sales Representative
OSL Retail Services
07.2023 - 07.2025
Customer Service Representative
KFC
07.2021 - 10.2022
2 Year Diploma - Business
Mohawk College of Applied Arts And Technology
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