Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Kulwant Singh

Hamilton,ON

Summary

Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Representative

OSL Retail Services
07.2023 - 07.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Customer Service Representative

KFC
07.2021 - 10.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

2 Year Diploma - Business

Mohawk College of Applied Arts And Technology
Hamilton, None
04-2021

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Negotiation tactics
  • Inventory management
  • Documentation skills
  • Multitasking and organization

Languages

English
Hindi
Punjabi

Certification

  • OMVIC
  • G License (Clean abstract)

Timeline

Sales Representative

OSL Retail Services
07.2023 - 07.2025

Customer Service Representative

KFC
07.2021 - 10.2022

2 Year Diploma - Business

Mohawk College of Applied Arts And Technology
Kulwant Singh