I am a dedicated and highly motivated Computer lab technician with some experience in diagnosing and maintaining hardware and software components. Skilled in troubleshooting and problem-solving.
Experienced with streamlining operational processes to enhance productivity.
• Assisted the teachers in handling the large group of students in the class.
• Helped the students when they faced issues using Canvas and other problems in the curriculum.
• Counseled 9-10 students individually to assist in overcoming problems and helped them to adjust to college life.
• Assessed students' knowledge, comprehension, and study habits to track growth and set realistic goals.
• Provided students with different resources to succeed in their program.
• Developed both academic and interpersonal relationships with new students by educating new students about many resources and student services available at NCT.
• Guided the students regarding the NCT guidelines, student portal, and Microsoft office.