Kuldeep Saroye
Victoria,BC
Summary
Community Support Worker with expertise in healthcare coordination and emergency response. Proven track record in quality assurance and client advocacy. Focused on enhancing client well-being through effective support strategies.
Overview
16
16
years of professional experience
5
5
Certifications
Work History
Community Support Worker
Legion Manor Victoria
Victoria, BC
07.2022 - Current
- Provided compassionate support to residents during daily activities and personal care needs.
- Collaborated with healthcare professionals to ensure comprehensive care for all residents.
- Maintained safe, clean environments for residents and staff members.
- Advocated for clients during medical appointments to enhance their experiences.
- Administered medications and monitored compliance with treatment plans.
- Responded promptly to emergency situations to safeguard client well-being.
- Conducted home visits to evaluate client needs and offer guidance.
- Supervised daily hygiene routines to promote self-sufficiency among residents.
Phlebotomist
Cookmed Research
Victoria, Canada
10.2014 - Current
- Collected blood samples using venipuncture and capillary techniques for accurate testing.
- Verified patient information before specimen collection to ensure data integrity.
- Processed laboratory specimens efficiently for timely analysis and results.
- Coordinated workflow with healthcare team to enhance operational efficiency.
- Maintained patient confidentiality by adhering to HIPAA guidelines at all times.
- Assisted in training new phlebotomists to uphold quality standards.
- Responded promptly to emergency situations, ensuring patient safety.
- Prepared and packaged specimens for secure courier transport.
Phlebotomy Coordinator
CML Healthcare
Toronto, Ontario
02.2010 - 05.2014
- Coordinated daily phlebotomy schedules for staff and patient appointments.
- Oversaw compliance with safety protocols and quality standards for blood collection.
- Facilitated departmental communication regarding blood draw requirements.
- Trained and supervised phlebotomists and lab assistants to improve operational efficiency.
- Monitored logs to ensure adherence to draw and testing schedules.
- Maintained accurate records of collected specimens and test results, ensuring data integrity.
- Collaborated with healthcare teams to enhance patient care delivery.
- Directed phlebotomy department activities, promoting a culture of quality assurance.
Education
Bachelor of Education (B.Ed.) -
RCE
Phagwara, India01.2006
Master of Computer Applications -
KU
Haryana, India01.2004
Bachelor of Science (B.Sc. Medical) -
S.N. College
Banga, India01.2001
Skills
- Time management
- Multitasking
- Organization
- Teamwork
- Customer relationship management
- Emergency response
- Staff supervision
- Care plan development
- Healthcare coordination
- Quality assurance
- Health education
- Drug abuse prevention
- Personal care assistance
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Certification
Phlebotomist Certification
References
References available upon request.
Timeline
Community Support Worker
Legion Manor Victoria
07.2022 - Current
Phlebotomist
Cookmed Research
10.2014 - Current
Phlebotomy Coordinator
CML Healthcare
02.2010 - 05.2014
Bachelor of Education (B.Ed.) -
RCE
Master of Computer Applications -
KU
Bachelor of Science (B.Sc. Medical) -
S.N. College