Dedicated retail and administrative clerk with expertise in customer service and inventory management. Known for strong attention to detail and teamwork, consistently enhancing operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Retail Store Clerk
Dollar Central
Vanderhoof, British Columbia
03.2025 - Current
Assisted customers with product inquiries and provided recommendations.
Maintained cleanliness and organization of the sales floor and stockroom.
Operated cash register, processing transactions efficiently and accurately.
Stocked shelves, ensuring products were displayed according to company standards.
Performed opening and closing duties including counting money, completing deposits, setting up registers.
Administrative Clerk
Reliable Towing
Chilliwack, British Columbia
01.2024 - Current
Assisted in preparing reports and documentation for management review.
Collaborated with team members to improve administrative processes.
Performed data entry duties to update client information in databases.
Provided assistance to other departments when needed.
Liquor Store Clerk
Riders Liquor Store
Langley, British Columbia
11.2022 - 06.2023
Facilitated product selection and addressed customer inquiries for enhanced service experience.
Managed cash register operations, ensuring accurate transaction processing.
Organized inventory and stocked shelves to maximize product visibility.
Monitored inventory levels, reporting restocking needs to management promptly.
Executed age verification procedures to ensure compliance with alcohol sales regulations.
Customer Service Representative
Clover Towing Ltd.
Surrey, British Columbia
02.2019 - 10.2022
Documented customer inquiries and requests in the call management system.
Answered incoming calls and provided accurate information to customers.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Trained new employees on call procedures and best practices.
Coordinated with team members to streamline communication and improve workflow efficiency.
Participated in team meetings to share insights and strategies for operational improvements.
Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
Family Dollar Sales Associate at Family Dollar - 106 W Central Blvd, Anadarko, OK 73005Family Dollar Sales Associate at Family Dollar - 106 W Central Blvd, Anadarko, OK 73005