Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Ahmad Dimassi

Ahmad Dimassi

Montreal,QC

Summary

Known at Pharmaprix Rockland for exceptional customer service and meticulous store and product presentation, as well being responsible and finishing all my tasks. Known too for fostering long-term customer relations and a positive work environment, demonstrating both strong interpersonal skills and attention to detail. Excelled in product restocking, store facing, and resolving customer complaints, thereby enhancing overall customer satisfaction. Took a few months without work because I planned to live in Germany where I was legally not allowed to work until I reached B1 level German. I went there in February and came back on the 27th of July and will stay here permanently.


Connu chez Pharmaprix Rockland pour mon service à la clientèle exceptionnel et ma présentation méticuleuse du magasin et des produits, ainsi que pour mon sens des responsabilités et la réalisation de toutes mes tâches quotidiennes. En plus, j'avais bonnes relations à long terme avec les clients et j'ai toujours créer un environnement de travail positif, démontrant à la fois des bonnes compétences interpersonnelles et une attention aux détails. Excellé dans la présentation du magasin et la résolution des plaintes des clients, améliorant ainsi la satisfaction de la clientèle. J'ai passé quelques mois sans travail parce que je prévoyais vivre en Allemagne, où je n'étais légalement pas autorisé à travailler avant d'avoir atteint le niveau B1 en allemand. J'ai voyager en février et je suis revenu le 27 juillet et j'y resterai au Canada définitivement.

Overview

2
2
years of professional experience

Work History

Retail Store Clerk

Pharmaprix Rockland
12.2021 - 02.2024
  • Faced the store products meticulously to make sure the store looks presentable.
  • Placed new products on shelves and in the back of the store.
  • Heavy lifting of boxes in order to place them in their respective place in the store.
  • Won employee of the month award multiple times in the last year.
  • Helped customers to find products and check the prices.
  • Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
  • Resolved customer complaints diplomatically by listening attentively, offering solutions, and escalating issues when necessary.
  • Worked occasionally as a basic cashier whenever the cashier went to the bathroom or took a small break.
  • Received positive feedback from customers due to attentive service and knowledgeable product recommendations.

Education

Diploma Of Arts, Literature, And Communication - Languages And Culture

Vanier College, Saint-Laurent, QC
10.2023

Graduated from Vanier last year and will start university this fall semester at Concordia studying sociology. Took a gap year from school to work and help my family.


J'ai obtenu mon diplôme de Vanier l'année dernière et je commencerai l'université cet automne à Concordia en sociologie. J'ai pris une année sans études pour travailler et aider ma famille.

Skills

  • Customer Service
  • Physical work
  • Always smiley and welcoming
  • Very nice to customers
  • Attention to Detail
  • Reliable and Responsible
  • Long Term Customer Relations
  • Product restocking
  • Facing the store
  • Great work relationship with coworkers

Accomplishments

Achieved multiple employee of the month awards at Pharmaprix within the last year.

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
French
Full Professional
Spanish
Limited Working
German
Professional Working

Timeline

Retail Store Clerk - Pharmaprix Rockland
12.2021 - 02.2024
Vanier College - Diploma Of Arts, Literature, And Communication , Languages And Culture
Ahmad Dimassi