Krysta Lavigne
Bathurst,NB
Summary
Dynamic Client Care Coordinator with a proven track record at Integrity Home Health Services, excelling in client communication and engagement. Leveraging strong organizational skills and problem-solving abilities, I streamlined documentation processes, enhancing accuracy. Committed to patient education and delivering exceptional support, I fostered positive client relationships and improved overall satisfaction.
Work History
Client Care Coordinator
Integrity Home Health Services
05.2025 - Current
- Coordinated client communications to ensure timely responses and satisfaction.
- Managed appointment scheduling and follow-ups to enhance client engagement.
- Assisted in resolving client inquiries efficiently through active listening and problem-solving skills.
- Streamlined documentation processes for improved accuracy and accessibility of client records.
Personal Support Worker
Integrity Home Health Services
07.2024 - Current
- Assisted clients with daily living activities, ensuring comfort and wellbeing.
- Provided companionship and emotional support to enhance quality of life.
- Monitored client health and reported changes to healthcare professionals.
- Maintained cleanliness and organization in client living spaces.
Server
Tim Hortons
02.2021 - 07.2024
- Delivered exceptional customer service in high-volume settings.
- Managed cash register operations accurately and efficiently.
- Trained new staff on menu items and service protocols.
- Collaborated with team to maintain cleanliness and organization of dining area.
Education
Personal Support Worker Training
02-2025
High School Diploma -
06-2011
Skills
- Organizational skills
- Patient education
- Claims processing
Timeline
Client Care Coordinator - Integrity Home Health Services
05.2025 - Current
Personal Support Worker - Integrity Home Health Services
07.2024 - Current
Server - Tim Hortons
02.2021 - 07.2024
Integrity - , Personal Support Worker Training
Bathurst High School - High School Diploma,