Summary
Overview
Work History
Education
Skills
Community Engagements
Timeline
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KRITIKA VAID

Kitchener,ON

Summary

As a seasoned analyst of 8 years, I bring a unique blend of analytical prowess, strategic thinking, and communication skills to the table. My ability to translate complex business requirements into actionable insights and streamlined processes empowers organizations to make informed decisions and drive sustainable growth. With a keen eye for detail and a passion for problem-solving, I thrive in uncovering hidden opportunities and optimizing business performance.

Overview

9
9
years of professional experience

Work History

Business Analyst

Amazon
Remote
04.2023 - 12.2023
  • Collaborating closely with operations and business teams, supporting development and implementation of automated reporting systems and process enhancements
  • Compiling data from various sources and presenting it in an easily understandable format, thus improving decision-making and enriching customer insights
  • Evaluating and communicating the status of business requirements progress and impediments to the team

Technical Specialist

Sesame Bankhall Group
New Delhi
11.2019 - 01.2023
  • Conducted comprehensive data analysis to identify patterns and anomalies, driving data-driven decision-making and strategic planning initiatives
  • Led demand analysis efforts to identify opportunities for process improvement, leading to a 10% decrease in member complaints
  • Conducted regular compliance assessments, resulting in a 15% decrease in compliance violations
  • Served as the primary point of contact for the implementation of a new CRM system, resulting in a 30% increase in employee efficiency.
  • Developed operational reports and customized dashboards for executive leadership using advanced analytical tools and methodologies

Financial Crime Specialist

Sesame Bankhall Group
New Delhi
08.2014 - 10.2019
  • Conducted comprehensive customer and enhanced due diligence reviews for new and existing clients, identifying potential risks and opportunities for improvement
  • Identified and mitigated money laundering threats and suspicious behavioral patterns, resulting in a 17% reduction in the probability of regulator fines
  • Implemented prevention strategies that contributed to a 4% decrease in financial losses.
  • Delivered detailed reports to executive leadership, enabling data-driven strategic decisions
  • Proposed and implemented measures to reduce team backlog cases by 50%, leading to a significant improvement in customer satisfaction rates

Education

Bachelor of Arts - Economics(Hons)

University of Delhi
India
06-2014

Skills

  • Databases: Postgres, MySQL, MS-SQL
  • Tools: Microsoft Office Suite, Microsoft Power BI, Sharepoint, Tableau
  • Languages: English, Hindi, French
  • Project Management: JIRA, Smartr365 (CRM)
  • Miscellaneous: Data Mining, Agile Methodologies,Data Transformation,Data Visualization, Project Management, Requirement Gathering, Stakeholder Communication

Community Engagements

CSR Representative, Sesame Bankhall Group - Key point of contact. Accountable for overseeing and maintaining company relationships with TYCIA (Turn Your Concerns Into Action) in New Delhi

Timeline

Business Analyst

Amazon
04.2023 - 12.2023

Technical Specialist

Sesame Bankhall Group
11.2019 - 01.2023

Financial Crime Specialist

Sesame Bankhall Group
08.2014 - 10.2019

Bachelor of Arts - Economics(Hons)

University of Delhi

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