Savyasachi P
Whitby,ON
Summary
Seasoned Business Analyst offering 6+ years of industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
7
7
years of professional experience
Work History
Business Analyst
Royal Bank of Canada
03.2021 - 10.2023
- Investor Edge Platform needed to be accessible to advisors and other customers, in order to support multiple business area including Asset Management, capital markets, Portfolio Management and Risk Management
- Application allows portfolio managers to process orders for various fixed income securities like bonds, treasury securities, corporate bonds
- The client also wanted to enable its clients to access historical information and generate reports in a faster and more efficient manner over the Internet
- Responsibilities:
- Involved in Business Requirement Scoping and identifying high priority requirements for implementation
- Analysis and Documenting scope of the business solution and detailed business and system solutions requirements using enterprise-standard requirements methodology (AGILE)
- Facilitated and lead in-depth workshops to elicit review and confirm business requirements, primarily from Advisors and Planners (group and one-on-one) and other stakeholders to understand the domain, gathered customer requirements through surveys, along with JAD sessions
- Identified business processes and led the creation of business and system requirements, and Functional(FRS) and Non-functional specifications and transformed business logic from requirements into agile user-stories
- Developed Project Artifacts such as use cases, Sprint log, Traceability matrix, Epics, user stories, functional as well non-functional requirements and process maps
- Effectively facilitated, Influenced large and diverse groups of stakeholders to complete requirements discovery, analysis and review
- Requirements prioritization and leverage techniques to drive out business value
- Followed the UML methodology to create UML diagrams, including Use Cases Diagrams, Business Context
- Diagrams, and Activity Diagram and wire framing activities (Visio)
- Worked in Iterative/Agile hybrid environment and participated in agile ceremonies – Daily stand-up meetings, Continuous Release planning, Review and Retrospective meetings
- Managed product Backlog grooming, Sprint planning activities to provide clarification to Scrum team and collaborate in solution design
- Reviewed sprint deliverables through Sprint demo and review ceremonies
- Responsible for campaign related e-commerce testing as well as defect management
- Developed test scripts along with master test plan and User Acceptance Testing and Scenarios
- Helped to establish and document improved guidelines and governance processes for effective financial practices
- Prepared Project documentations
- Weekly and monthly status reports, change request, meeting minutes, presentations, Diagram, charts
- Tracked and maintained project schedules and issue log
- Facilitated meetings with developers, systems analysts and testers to collaborate resource allocation and project completion (JAD Sessions)
- Coordinated and motivated teams in support of timeline and IT project deliverables
- Documented key User Stories and Acceptance Criteria and maintained product backlog in JIRA
- Participated in Agile ceremonies, Sprint planning meeting, Project retrospective meeting, Burn-down-chart discussion, Sprint daily standup's, Sprint review meeting, Sprints retrospective meeting
- Worked with the Solution & Database Architects to analyze solution designs and data modelling structures
- I did Co-ordinate and led JAD sessions with SMEs to elicit requirements
- Created multiple prototypes and wireframes to depict the change intended by comparing/contrasting existing sites
- Created a traceability matrix, use cases
- Helped the Development and Architecture team with process flow diagrams
- Liaised between business and technical personnel to help ensure a mutual understanding of processes and applications
- Performed UAT and product demo with the users
- Designed and implemented basic SQL queries for QA testing and report / data validation
- Environment: Jira, Net solution, MS Visio, ServiceNow, MS Office, MS SQL Server, JAD Sessions, Process Flows
- As Is, To Be State Validation, HP ALM, Agile framework, Wireframes, Prototypes.
Business Analyst
Solutions driven
09.2019 - 02.2021
- Business Analyst with over 6 years of experience in Banking and Telecom industries
- Worked and Lead cross-functional teams in development, documentation, and delivery of process innovations driving attainment of business goals
- In-depth knowledge and practical experience of using Waterfall, Agile, Scrum, Business Process
- Reengineering, Unified Modelling Language, System Requirements Specification, Functional
- Requirements Specification, Rapid Application Development, and MS Visio
- Excellent conceptual and technical skills in creating Industry standard Business Requirement documents(BRD), Functional Specification design documents (FSD) Functional Requirement Documents (FRD) as per needs of Business Users and Stakeholders
- Proficient in using UML for Business Process Modelling, Use Cases, Activity Diagrams, Sequence Diagrams
- Data Flow Diagrams, Collaboration Diagrams, Class Diagrams and documenting them using MS Visio
- Proficient in designing, capturing, consolidating, and maintaining key metrics with Agile and Scrum
- Protocols
- Served as critical resource and liaised between Subject Matter Experts (SME's) and Technologists throughout project life cycle
- Experience conducting Joint Application Development (JAD) sessions with Stakeholders and Business
- Partners to resolve issues
- In depth Knowledge in Business Analysis, SWOT Analysis, GAP Analysis, Cost-Benefit Analysis, Risk
- Analysis, Testing and Project Planning
- Highly Skilled in Performing Root Cause analysis and Reverse Engineering on complex scenarios, especially in PROD environment
- Proficient in design and execution of Test Strategy, Test Plan, Test Scenarios, and Test Cases based on there requirements for applications and performed User acceptance testing in all environments
- Excellent oral and written communication skills
- Sound knowledge in conflict management and configuration management
- Proficient in broad range of technologies including business process tools such as MS Project, MS Excel, MS
- Access, MS PowerPoint, MS Visio and Rational Suite
- Extensive experience in working with MS Excel
- Created various charts, graphs, pivot tables, and ad-hoc reports in Excel
- Experience on WEB API's requirements implementation with multiple teams
- Facilitated and executed Sprint Planning, Daily stand up, Review & Retrospectives & all Agile rituals
- Proven track record in analysis and evaluation of Information systems issues, analytical problem solving,decision making and technical writing
- Anticipate and adapt to changing business requirements
- Energetic and positive individual, dedicated to successful completion of all responsibilities
- Excellent communication and interpersonal skills, capable of communicating with highly technical teams
- Exceptional mediator between external and internal customers, capable of interpreting their needs and positions to ensure success of projects., Freedom Mobile My-Account Application
- Project: Implementation of Freedom Mobile Self-Serve Application, Rogers Business My-Account Application will be enhanced to include Pre-Authorized Payment, check account balances and view billing and payment history
- Implementation will assist customers with seamless set up and processing of Pre-Authorized Payments and also provide alerts on Payment and account balance
- Additional features included utilizing top up code to update balance and utilizing promotional codes at checkout during making period payment
- Responsibilities:
- Involved in Requirement Gathering, Analysis, Design and Development
- Worked with Senior BA to support and re-design of application system
- Gathered and documented business requirements
- Formulated logical statements of business requirements research and evaluated alternative solutions to recommend most efficient and cost-effective solution for system design
- Prepared Business Process Models that includes modeling of all activities of business from conceptual to procedural level
- Researched various steps in lifecycle and then constructed system in such way that riskier claims could be easily identified and monitored
- Created Use Cases and Activity Diagrams
- Converted Business Requirements to Functional Specification
- Generated Unified Modeling Language (UML) diagrams such as Activity, State Transition and sequence diagrams to demonstrate critical processes
- Facilitated JAD (Joint Application Development) & questionnaire sessions to identify business rules, requirements and document them in a format that can be reviewed and understood by both the business users and technical team
- Followed UML methodology to generate Activity Diagrams, Sequence Diagrams, Class Diagrams and
- Collaboration Diagrams using Visio
- Provided high level summaries and monthly deck slides to management
- Functioned as primary liaison between business line, operations, and technical areas throughout project cycle
- Conducted JAD sessions & JRP sessions to get SMEs input
- Assisted external Buying Partners with UAT
- Mapped data between source systems and warehouses
- Facilitated data conversion for company acquisitions and fiscal year reorganization
- Contributed to financial management conversion by performing functionality, capability and system integrity testing prior to launch
- Documented data warehouse architecture to guarantee capacity met current and forecasted needs
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Managed team of 8 employees, overseeing hiring, training, and professional growth of employees
- Daily conducted standup meetings and sprint planning meetings with product owner to ensure step by step completion of every sprint
- Used Service Now tool for tracking all tickets as well as change requests
- Actively communicated and managed relationships with functional and cross-functional team members to promote understanding, ownership and support of project while maintaining positive relationships with all relevant parties by keeping them up to date on project details
- Performed creation of Business Case Management, Functional Requirements modelling and process flow
- Environment: Jira, MS Visio, MS Excel, MS Word, SAP Systems, Confluence, HP ALM, Agile framework
- Wireframes, Prototypes, SharePoint.
Business Analyst
Amazon
04.2017 - 08.2019
- Project: Integration of Amazon Seller Mobile App with Amazon back-end ERP System, Conducted detailed and comprehensive business analysis by working with client IT staff, supervisors and end users, in order to identify requirements and improvement
- Ensured timely completion of project tasks and deliverables with high degree of quality by prioritizing tasks appropriately and resolving issues along with project manager
- Defined and documented custom reports based on business requirements, modified existing reports based on GAP analysis between new requirements and existing reports
- Worked on requirement scoping and requirements definition, writing specifications, and then analyzing high priority requirements for implementation
- Followed structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and insured that critical requirements are not missed
- Facilitated questionnaire sessions to identify business rules, requirements and document them in format that can be reviewed and understood by both business users and technical team
- Starting with document analysis facilitated (JAD) Joint Application Development sessions to identify business rules and requirements and then documented them in format that can be reviewed and understood by both business people and technical people
- Diagrams, Sequence Diagrams, Class Diagrams and Collaboration Diagrams using Visual Paradigm
- Prepared management reports and analysis to assist stakeholders in determining day-to-day activity
- Documented requirements and executed team projects, followed-up with clients and reported project timeline status to team leaders regarding clients and ongoing team projects
- Created use cases based on Business Requirements, created tractability matrix tracking use cases back to requirements
- Created Dataflow models capturing flow of data
- Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT)
- Conduct full-cycle business systems analysis, from gathering requirements (one-on-one interviews/focus groups/JAD sessions/UML modeling) to gaining approval for functional specifications
- Was involved in project management activities, like project planning, development and execution
- Analysis of Client requirements, generating workflow process and necessary documents for project
- Worked with SQL queries for data manipulations
- Analyze data workflows and define procedures for change management and prepare business test cases during User Acceptance stage
- Conduct product demos for upper management
- Prepare management reports and analysis in Excel and assist stakeholders in determining day-to-day activity
- Environment: Jira, Oracle database, Java, J2EE, JavaScript, MS Visio, MS Word, MS PowerPoint, Balsamiq, Agile
- Framework, SQL database migration.
Education
Bachelor of Science - Computer Science & Engineering
JNTU
Hyderabad05.2016
Skills
- Core Expertise & Technology Summary
- Project Methodologies Agile, Waterfall, Cost/Benefit Analysis, Gap Analysis, Feasibility
- Analysis
- Databases IBM DB2, SQL Server 2000/2005/2008, MySQL, PL/SQL
- Requirement Management Tools Confluence, JIRA
- Reporting Power BI, MS Excel
- Defect Tracking JIRA, HP Quality Center
- Operating Systems MS Windows 7/10/XP, Mac OS, Linux
- Other Tools Microsoft Project, Balsamiq, Tableau, Trello, MS Visio, MS Office
- Suite, Microsoft tools
- KPI Tracking
- Requirements Gathering
- Business Process Mapping
- Strategic Planning
- Operations Analysis
- Competitive Analysis
- Gap analysis
- Data Mapping
- Workflow Analysis
- Test case scenarios
- Project Management
- Software development life cycle
- Operational Reporting
- Predictive modeling
References
REFERENCES AVAILABLE UPON REQUEST
Languages
English
Full Professional
Telugu
Native or Bilingual
Hindi
Full Professional
Timeline
Business Analyst
Royal Bank of Canada
03.2021 - 10.2023
Business Analyst
Solutions driven
09.2019 - 02.2021
Business Analyst
Amazon
04.2017 - 08.2019
Bachelor of Science - Computer Science & Engineering
JNTU
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