Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kriti Sharma

ON

Summary

Experienced Software Project Analyst/Scrum Master with a successful track record in E-commerce, Finance, and Banking. Demonstrates expertise in Requirements Analysis, Leadership, Communication, Project Delivery, Agile Methodologies, and Test Management. Holds a B.Tech Degree in Computer Science and completed certification programs in Project Management and Supply Chain Management at Humber Institute, Canada in 2023. Holds CSM and CSPO certifications. Currently employed as a Project Coordinator with Ricoh, USA and managing IT Infrastructure projects.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Software Project Manager/Scrum Master

Snapdeal- Software Projects

E-Commerce Projects- Myorders Functionality, Myorders revamp, Seller Onboarding Panel & Revamp, Customer Experience services, Offline ChatBot using Salesforce, Product Checkout and Cart, Seller ratings are few digital projects among others I have worked on.

Information Technology Project Coordinator

Ricoh USA
07.2024 - Current
  • Collaborating with cross-functional teams to track the project status and updates.
  • Organize, attend and participate in meetings with key clients, suppliers and internal team members, prepare and distribute meeting minutes
  • Collaborate between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Document and following up on important actions and decisions from meetings.
  • Working closely with VP in his initiatives.
  • Coordinate with project stakeholders to manage deadlines and deliverables.
  • Handle quality control for project documentation and ensure compliance with project standards.
  • Manage document templates, SharePoint sites and folders.
  • Assist the project management team with administrative tasks and documentation.

Software Project Manager/Scrum Master

Snapdeal- Ecommerce
05.2019 - 05.2022
  • Assisted teams and stakeholders in grasping the appropriate timing for implementing Scrum methodologies and empirical product development.
  • Led successful deployment of technical projects by coordinating with operations teams, conducting thorough testing, monitoring deployment processes, and implementing corrective actions when necessary.
  • Established and upheld transparent communication channels with Product Function and Technical stakeholders, consistently delivering updates on project progress.
  • Collaborated with product, technology, business, and cross-functional partners to align with business objectives, overseeing plan definitions and delivery.
  • Created final reports using JIRA and presented the project updates to higher management.

Lead Software Engineer in Test

Snapdeal
05.2015 - 04.2019
  • Coordinated with cross-functional teams for seamless integration of new features.
  • Provided guidance to junior engineers to foster professional growth.
  • Monitored system performance to proactively address potential issues.
  • Managed project documentation to ensure clarity and accessibility for all team members.
  • Worked collaboratively with stakeholders to resolve technical roadblocks.

Software Tester

Accenture
06.2011 - 05.2015

Worked as a software tester for web applications.

Education

Graduate Certificate - Supply Chain Management

Humber College
12.2023

Graduate Certificate - Project Management

Humber Institute of Technology And Advanced Learning
12.2022

Bachelor of Technology - Computer Science

Amity University
04.2011

Skills

  • Confluence/Jira
  • Microsoft Project/Gantt Chart
  • Project Coordination
  • Project Management
  • Scrum
  • Agile/Waterfall Methodologies
  • GitLab/Java/Linux/Kafka
  • Partner Relationship Management
  • IT Infra monitoring tools - Kibana/Grafana
  • MS 365
  • Database-MySQL/Aerospike
  • Infrastructure Projects

Certification

  • Certified ScrumMaster (CSM)
  • Certified Scrum Product Owner(CSPO)


Timeline

Information Technology Project Coordinator

Ricoh USA
07.2024 - Current

Software Project Manager/Scrum Master

Snapdeal- Ecommerce
05.2019 - 05.2022

Lead Software Engineer in Test

Snapdeal
05.2015 - 04.2019

Software Tester

Accenture
06.2011 - 05.2015

Graduate Certificate - Project Management

Humber Institute of Technology And Advanced Learning

Bachelor of Technology - Computer Science

Amity University
  • Certified ScrumMaster (CSM)
  • Certified Scrum Product Owner(CSPO)


Software Project Manager/Scrum Master

Snapdeal- Software Projects

Graduate Certificate - Supply Chain Management

Humber College
Kriti Sharma