Experienced Software Project Analyst/Scrum Master with a successful track record in E-commerce, Finance, and Banking. Demonstrates expertise in Requirements Analysis, Leadership, Communication, Project Delivery, Agile Methodologies, and Test Management. Holds a B.Tech Degree in Computer Science and completed certification programs in Project Management and Supply Chain Management at Humber Institute, Canada in 2023. Holds CSM and CSPO certifications. Currently employed as a Project Coordinator with Ricoh, USA and managing IT Infrastructure projects.
E-Commerce Projects- Myorders Functionality, Myorders revamp, Seller Onboarding Panel & Revamp, Customer Experience services, Offline ChatBot using Salesforce, Product Checkout and Cart, Seller ratings are few digital projects among others I have worked on.
Worked as a software tester for web applications.