Kristy Ojeda
Los Angeles
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Courier
FedEx
Los Angeles
10.2023 - Current
- Delivered packages efficiently across designated routes
- Operated delivery vehicles following safety regulations and company policies
- Assisted in the sorting and organizing of packages for efficient delivery routes
- Collaborated with dispatch and team members to coordinate different routes, reallocate pickups and drop-offs
- Provided excellent customer service by answering questions about delivery status
Courier
United States Postal Service, USPS
San Gabriel
03.2022 - 07.2023
- Operated delivery vehicles following safety regulations and company policies
- Assisted in the sorting and organizing of letters for efficient delivery routes
- Collected payments from customers upon delivery
Manager
Adult and Children Allergy Asthma Center
Pasadena
07.2017 - 05.2020
- Conducted regular meetings to address team concerns and updates
- Enforced customer service standards and resolved customer problems to uphold quality service
- Coached, mentored and trained team members
- Provided leadership during times of organizational change or crisis situations
- Recruited and hired qualified candidates to fill open positions
- Managed inventory levels to meet demand without overstocking, reducing waste
Education
Management Program
AIM
03.2025 - 08.2025
Bachelor of Science - Healthcare Management
Platt College
Alhambra 07.2014 - 07.2016
Skills
- Multitasking and organization
- Customer service
- Strategic planning
- Verbal and written communication
- Relationship building
- Training and mentoring
Timeline
Management Program
AIM
03.2025 - 08.2025
Courier
FedEx
10.2023 - Current
Courier
United States Postal Service, USPS
03.2022 - 07.2023
Manager
Adult and Children Allergy Asthma Center
07.2017 - 05.2020
Bachelor of Science - Healthcare Management
Platt College
07.2014 - 07.2016