Kristopher Gamache
Ottawa,Canada
Summary
Bilingual Architecture gradate student with a passion for design with excellent written and verbal communication abilities. Experienced in maintaining client relations and performing in deadline-driven environments. Knowledgeable in schematics and drawing design.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
TD
Ottawa, Canada
01.2024 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered inbound calls, chats and emails to facilitate customer service.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Sales Lead
Nike
Ottawa, Canada
11.2019 - Current
- Managed cash register operations using POS system and processed sales and returns
- Received shipments, signed off on packages and documented incoming items in computer system
- Trained and developed new team members to improve product knowledge and selling abilities
- Exceeded department expectations for sales results and customer service expectations.
Partner/Designer
MyEcoPod
Ottawa, Canada
04.2021 - Current
- Listened to clients needs to identify and recommend the best products and services
- Updated clients on a consistent basis regarding projects and answered questions quickly and with knowledgeable support
- Collaborated with teams to complete 3D models/Renders for projects.
Sales Specialist
Apple
Ottawa, Canada
07.2022 - 01.2023
- Exercised versatility in fast-paced, agile work environments
- Facilitated productive clinical and technical customer relationships through intentional external communications
- Identified opportunities to enhance specialization resulting in increased efficiency.
Education
Diploma in Architectural Technician - Architectural And Engineering Technology
Algonquin College
Ottawa, ON12-2023
Skills
- Proficient in Sketchup
- Proficient in Revit/Cad
- Proficient in Microsoft Office
- Conflict Resolution
- Sales Strategy and Execution
- Ability to Work in a Team
- Customer Communication
- Problem Solving Initiative
Websites
Timeline
Customer Service Representative
TD
01.2024 - Current
Sales Specialist
Apple
07.2022 - 01.2023
Partner/Designer
MyEcoPod
04.2021 - Current
Sales Lead
Nike
11.2019 - Current
Diploma in Architectural Technician - Architectural And Engineering Technology
Algonquin College
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