Kristina Yamoah
Mississauga
Summary
Resourceful professional with a versatile background in event coordination and client engagement. Known for excellent teamwork and collaboration, driving impactful solutions that enhance event experiences and customer loyalty.
Overview
7
7
years of professional experience
Work History
Executive Assistant
PartyUpGTA
07.2020 - Current
- Communicated with clients and stakeholders, fostering positive relationships and providing timely updates.
- Collaborated with clients to understand vision and preferences, ensuring accurate execution of event themes by creating color pallets sharing previous designs, creating mock up designs.
- Developed innovative solutions to optimize space utilization and enhance visual impact at events. by moving tables, chairs, large objects,
- Increased referral business by cultivating lasting relationships with satisfied clients.
- Designed intricate balloon sculptures for events, enhancing client satisfaction and visual appeal.
- Trained junior balloon artists in techniques and safety protocols, fostering skill development.
- Enhanced customer experiences by creating visually appealing and high-quality balloon art for various events.
Babysitter
Family Members
08.2018 - Current
- Developed engaging activities to promote physical and cognitive skills.
- Coordinated schedules to accommodate parents' needs and children's routines.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Developed engaging educational games to promote learning and social skills.
- Reviewed and followed parent directions for children's care.
- Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
- Supported children''s emotional well-being through active listening, empathy, and gentle guidance during difficult situations.
- Ensured children''s physical health through outdoor activities, sports participation, and supervised playtime that promoted exercise.
- Handled emergency situations calmly and efficiently, prioritizing the health and well-being of all involved parties at all times.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Read stories, sang songs and facilitated creative play.
Junior Photograpy
Envoy Photograpy
08.2023 - 08.2025
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed escalated customer situations with professionalism, successfully restoring satisfaction and loyalty.
- Analyzed customer feedback to identify trends, contributing to enhanced service strategies and product offerings.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Saint Joseph Secondary School
Mississauga, ON06-2028
Skills
- Strong problem solver
- Schedule & calendar planning
- Meticulous attention to detail
- Excellent customer service
- Professional and mature
- Artistic vision
- Innovative thinking
- Leadership driven
- Social media promotion
- Teamwork and collaboration
- Adobe photoshop
- Video editing
Timeline
Junior Photograpy
Envoy Photograpy
08.2023 - 08.2025
Executive Assistant
PartyUpGTA
07.2020 - Current
Babysitter
Family Members
08.2018 - Current
High School Diploma -
Saint Joseph Secondary School