Kristina Wilson
Tia Juanitas Fish Camp
Oroville
1
Certification
4
years of professional experience
Professional hospitality worker, ready to excel in fast-paced environments. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Work History
Server
2 Months- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Accurately processed food and beverage orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely and accurate meal delivery.
- Maintained cleanliness and organization of dining areas, enhancing guest experience.
Server
10 Months- Fostered positive relationships with guests, encouraging repeat visits through excellent hospitality.
- Adapted quickly to changing priorities during peak service hours, ensuring efficiency.
- Assisted in training new servers on menu items and service protocols.
- Supported inventory management by restocking supplies and reporting shortages to management.
Counter Service / Bartender / Barback /Line Cook
5 Months- Provided exceptional customer service while efficiently managing bar operations.
- Prepared and served a diverse range of beverages, ensuring quality and consistency.
- Maintained cleanliness and organization of bar area to enhance guest experience.
- Collaborated with kitchen staff to coordinate timely service during peak hours.
- Managed inventory levels, contributing to effective stock control practices.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Implemented health and safety protocols, promoting safe serving practices among staff.
- Maximized profits by upselling premium liquors and promoting daily specials, driving sales growth over time.
- Promoted a safe and enjoyable atmosphere by monitoring patron behavior for signs of intoxication and taking necessary steps to prevent overconsumption.
- Maintained equipment cleanliness and functionality through regular inspections and routine maintenance tasks, reducing downtime due to malfunctions or breakdowns.
- Ensured compliance with local liquor laws by verifying customer age before serving alcoholic beverages.
- Increased repeat business through friendly and attentive service, building rapport with regular patrons.
- Performed accurate cash handling duties, including opening/closing registers, processing payments, and balancing the till at end of shift; minimizing discrepancies in financial records.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Roadside Laborer
7 Months- Followed safety protocols to ensure compliance and promote a hazard-free work environment.
- Maintained tools and equipment to ensure optimal performance and safety standards.
- Adapted quickly to changing job demands and learned new techniques as needed.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Worked with team to achieve project goals with team members to complete projects efficiently and on schedule.
- Assisted in loading, unloading, and organizing materials for various job sites.
Education
Emergency Medical Technician - Emergency Medicine
Skills
Exceptional customer service
Guest engagement
Order processing
Inventory managementt
Sanitation practices
Performance improvement
Team collaboration
Strong work ethic
Certification
- First Aid/CPR Certified
- MCI Certified
- EMT - Nationally Certified Emergency Medical Technician
Timeline
Server
Tia Juanitas Fish Camp
01.2025 - 03.2025Read More
Server
Black Bear Diner
11.2022 - 09.2023Read More
Counter Service / Bartender / Barback /Line Cook
Yo Pablos Tacos
04.2022 - 09.2022Read More
Roadside Laborer
Alliance Workforce Development
01.2021 - 08.2021Read More
CALRegional
Emergency Medical Technician from Emergency Medicine
Read More