Kristina Sychova
Calgary,AB
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
6
6
years of professional experience
Work History
Houseperson|Guest Environment Expert|Housekeeping
Fairfield by Marriott
Calgary, AB
02.2023 - Current
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Responded to guest inquiries regarding hotel services and facilities in a courteous and professional manner.
- Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
- Maintained cleanliness of storage areas for linen and other supplies.
- Inspected guest rooms for cleanliness standards prior to check-in.
- Ensured that all safety precautions were followed when using cleaning agents or equipment.
- Delivered items to guests' rooms upon request.
- Provided excellent customer service at all times.
- Assisted in moving furniture as needed.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Swept floors, emptied trash cans, washed windows., as necessary.
- Collected and removed trash from rooms.
- Cleaned and sanitized bathrooms, replacing towels and toiletries.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed soiled bedclothes and remade beds using clean sheets.
- Attended to mini bars and refrigerators by replacing ice buckets, restocking coffee amenities and wiping down surfaces.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Recognized by management for providing exceptional customer service.
Housekeeping Room
Wyndham Garden Calgary Airport
Calgary, AB
11.2022 - 01.2023
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Removed trash from rooms and replaced liners to wastebaskets.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Attended to 14 guest rooms by sweeping, mopping and vacuuming.
- Interacted pleasantly with clients and guests when performing daily duties.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Removed trash, recycling and linens from rooms to transport to designated areas.
Cleaning Lady
Speed Tech Services
Calgary, AB
09.2022 - 10.2022
- Collected trash from floors within hallways, bathrooms and work areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Performed daily dusting, leather and wood surface polishing and wall washing.
Sales Assistant
Levis
Warsaw, Mazovietskie
12.2021 - 08.2022
- Accepted and completed cash, check and credit card payments.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Answered customers' questions about available products, prices and features.
- Identified trends for sale promotions to increase interest or demand in products.
Sales Assistant
H&M
Warsaw, SK
02.2020 - 08.2021
- Helped customers find specific products, answered questions and offered product advice.
- Accepted and completed cash, check and credit card payments.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Analysis of deliveries
- Work in the trading floor
- Folded and hung up clothing that customers had tried on but decided not to purchase.
- Greeted each and every customer warmly upon entrance to fitting room area.
Cashier
Achan
Warsaw, SK
06.2019 - 01.2020
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Verified customer age requirement for alcohol or tobacco purchases.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Discounted purchases by scanning and redeeming coupons.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Processed refunds for worn, damaged and broken merchandise.
Visual Merchandiser
Achan
Warsaw, SK
10.2018 - 06.2019
- Placed prices and descriptive signage to enhance displays and promote items.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Palletized merchandise for easy movement to sales floor locations.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Replenished items to maintain stock availability.
Education
Diploma of A Junior Specialist - Dental Technician
Chernihiv Basic Professional Medical College
Chernihiv06.2020
Skills
- Positive Team Player
- Clear Communication
- Friendly and Outgoing
- Quality Control
- Critical Thinking
- Room Inspections
- Hygiene standards
Languages
English
Professional
Polish
Native/ Bilingual
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Timeline
Houseperson|Guest Environment Expert|Housekeeping
Fairfield by Marriott
02.2023 - Current
Housekeeping Room
Wyndham Garden Calgary Airport
11.2022 - 01.2023
Cleaning Lady
Speed Tech Services
09.2022 - 10.2022
Sales Assistant
Levis
12.2021 - 08.2022
Sales Assistant
H&M
02.2020 - 08.2021
Cashier
Achan
06.2019 - 01.2020
Visual Merchandiser
Achan
10.2018 - 06.2019
Diploma of A Junior Specialist - Dental Technician
Chernihiv Basic Professional Medical College
Similar Profiles
RACHEL MARTINEZRACHEL MARTINEZ
Night Auditor at Fairfield By MarriottNight Auditor at Fairfield By Marriott
Leisdany Díaz MirandaLeisdany Díaz Miranda
Supervisor at Fairfield By MarriottSupervisor at Fairfield By Marriott
Yeline RodriguezYeline Rodriguez
Housekeeper at Fairfield By MarriottHousekeeper at Fairfield By Marriott
Nicelli SantosNicelli Santos
Housekeeping Supervisor at Fairfield By MarriottHousekeeping Supervisor at Fairfield By Marriott
Pranjali AmbekarPranjali Ambekar
Senior Manager at Capgemini Canada INCSenior Manager at Capgemini Canada INC