Summary
Overview
Work History
Skills
Reference upon request
Timeline
Generic

Kristina Shufelt

Edmonton,AB

Summary

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Highly proactive manager wit

with many years of experience in team leadership in industry. Background includes sales, management and customer service in fast-paced settings.

Overview

8
8
years of professional experience

Work History

Restaurant Manager

The Workshop Eatery
10.2017 - 03.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.

Sales Representative

Gordon Food Service
06.2015 - 10.2017
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Won several awards, and trips.

Skills

  • Schedule Crew Members
  • Shipment Preparation
  • Expenditure Authorization
  • Strategic Forecasting
  • Station Preparation
  • Thorough Knowledge of Product
  • Dining Reservations
  • Cook Foods
  • Waste Reduction
  • Operations and Procedural Knowledge
  • Calm and Pleasant Demeanor

Reference upon request

Deena Mccullum

780-974-8527

Timeline

Restaurant Manager

The Workshop Eatery
10.2017 - 03.2023

Sales Representative

Gordon Food Service
06.2015 - 10.2017

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Kristina Shufelt