Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kristi Luk

Richmond Hill,Ontario

Summary

Motivated Assistant Sales Manager with distinguished experience eager to secure the Pharmacy Assistant position. Bright, energetic and dependable candidate with distinguished organizational and operations management abilities. Dedicated to making meaningful contributions and achieving company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Representative Assistant Manager

EC Wireless
01.2022 - Current
  • Conducted market research to identify potential leads and develop targeted outreach strategies for maximum effectiveness.
  • Streamlined administrative tasks such as organizing client files and tracking inventory movements, allowing more time for proactive selling efforts.
  • Identified opportunities for process improvements, sharing insights with management to drive continuous growth and development within the sales team.
  • Managed various customer accounts effectively, ensuring timely follow-ups and maintaining open lines of communication at all times.

Private ESL Tutor

Ben Yeung
01.2022 - 06.2022
  • Supported IELTS test preparation efforts by identifying areas for improvement and designing targeted practice exercises based on exam requirements and student needs.
  • Improved writing skills with focused exercises targeting grammar, sentence structure, and organization of ideas.
  • Monitored student progress using comprehensive assessment tools for continuous improvement in language proficiency.

Sales Representative

EC Wireless
03.2020 - 01.2022
  • Performed product demonstrations to educate customers on product features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.

My Culture Connect ESL Teacher

07.2021 - 09.2021
  • Taught English to Taiwanese students aged 10 and 16
  • Developed lessons at the beginner and intermediate level that focused on improving listening and speaking skills
  • Created interactive activities using new topics, students interests and Canadian culture to engage their motivation to speak English
  • Designed after-school exercises that required students to speak English to their peers and family.

Dr. Amy Wong, Family Physician Office Assistant Secretary

01.2019 - 05.2020
  • Phoned to remind patients of their upcoming appointments
  • Scanned and filed patient documents into their respective folders
  • Prepared patients for their visit for the doctor, including measuring height and weight.

Education

Bachelor of Science - Chemistry

University of Toronto
Toronto, ON
2019

Skills

  • Attention to Detail
  • Verbal and Written Communication
  • Time Management
  • Organizational Skills
  • Teamwork and Collaboration
  • Inventory Management
  • Customer Service
  • Analytical Skills
  • Complex Problem-Solving

Languages

Chinese (Cantonese)
Professional Working
Korean
Limited Working

Certification

  • TQUK Level 5 Certified in Teaching English as a Foreign Language (TEFL/TESOL)

Timeline

Sales Representative Assistant Manager

EC Wireless
01.2022 - Current

Private ESL Tutor

Ben Yeung
01.2022 - 06.2022

My Culture Connect ESL Teacher

07.2021 - 09.2021

Sales Representative

EC Wireless
03.2020 - 01.2022

Dr. Amy Wong, Family Physician Office Assistant Secretary

01.2019 - 05.2020

Bachelor of Science - Chemistry

University of Toronto
Kristi Luk