Kristha Archila
Palmdale,CA
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Offering keen interest in customer service and dedication to learning and developing within this environment. Contributes understanding of fundamental customer interaction principles and effective communication skills. Ready to use and develop customer service abilities and communication skills.
Overview
3
3
years of professional experience
Work History
Hostess/Table Busser
La Palma Mexican Grill & Cantina
01.2025 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported wait staff by refilling beverages, attending to guest requests, and maintaining a well-stocked work area.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Reset and cleaned tables quickly to prepare for new customers.
Cashier
Donuts Plus
03.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Catering Server
Catering
06.2022 - 09.2022
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained clean and safe work environment.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Supported catering team morale by consistently bringing a positive attitude and strong work ethic to each event assignment.
Education
High School Diploma -
Royal High School
06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Strong Communication Skills
- Stress Tolerance
- Reliability and punctuality
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess/Table Busser
La Palma Mexican Grill & Cantina
01.2025 - Current
Cashier
Donuts Plus
03.2023 - 12.2023
Catering Server
Catering
06.2022 - 09.2022
High School Diploma -
Royal High School
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