Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess/Table Busser
Cafe Diplomatico
07.2022 - 10.2023
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server
Wimpy's Diner
04.2022 - 06.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Ontario Secondary School Diploma -
Central Toronto Academy
06-2023
Skills
Customer service
Effective multitasking
Patience and empathy
Phone etiquette
Customer service expertise
Detail-oriented
Interactive communication skills
Greeting guests
Languages
English
Certification
CPR/AED Certification
Smart Serve
WHIMS
Timeline
Hostess/Table Busser
Cafe Diplomatico
07.2022 - 10.2023
Server
Wimpy's Diner
04.2022 - 06.2022
Ontario Secondary School Diploma -
Central Toronto Academy
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