KRISTEN SMITH
Trail,BC
Summary
Reliable Pharmacy Assistant experienced in medication preparation and inventory management. Delivered exceptional customer service while demonstrating strong multitasking abilities and attention to detail in fast-paced environments. Committed to maintaining professional conduct and fostering positive interactions with both the public and staff.
Overview
25
25
years of professional experience
Work History
Pharmacy Assistant
Alpine Drug Mart
Rossland, Canada
01.2018 - Current
- Assistanted Pharmacist with daily operations and prescription workflow.
- Prepared, labelled and packaged prescriptions under supervision of the Pharmacist
- Assisted patients with general inquiries, prescription drop off, pick ups and payments.
- Maintained and entered patient prescriptions and information accurately into Kroll, while protecting patient confidentially.
- Processed insurance claims and helped resolve billing issues.
- Completed weekly ROAs and processed accounting till/ system adjustments.
- Handled inventory management, including ordering and restocking, as well as, checking expiries and processing returns.
- Assisted with Narc counts and reconciliation.
Store Clerk
Rossland Brew and Legacy Gift Room
Rossland, Canada
01.2014 - 01.2018
- Maintained a clean and organized gift store, including pricing of products, creating displays, assisting customer enquiries, handling daily cash and weekly deposits.
- Prioritized tasks between productions of wine kits and servicing customers purchasing giftware products.
- Prepared orders for wine distributor and maintained wine inventory in store.
- Maintained clean, organized gift store by pricing products, creating displays, assisting customer inquiries, and managing daily cash and weekly deposits.
- Trained all new employees.
Homemaker
01.2010 - 01.2018
- I have given birth to two children, worked as a dayhome assistant in Calgary A.B., moved provinces, and ran my own Home Daycare business in Rossland, B.C. from 2012 to 2013
- Monitored and tracked expenses to maintain a budget for effective financial management. for a small business and household.
- Developed documents, policies, and procedures to operate daycare in compliance with provincial regulations.
- Coordinated planning, purchasing, and preparation of meals and activities to support child development.
- Educating infants, toddlers and school-aged children.
Manager
The General Store
Chestermere, Canada
01.2007 - 01.2010
- Prioritized tasks and delegated responsibilities to ensure efficient workflow.
- Enhanced my skills in the business industry as a supervisor and customer service representative.
- Prepared product orders for various suppliers.
- Calculated daily earnings and deposited into store account.
- Performed essential office functions to support daily operations to support daily operations. Including e-mail responses, updating reports, credit memos, creating templates, policies and procedures, schedule input and filling.
Cleaner
Outta Sight Cleaning
Chestermere, Canada
01.2005 - 01.2007
- Executed residential, post construction, and post move out cleaning for apartments.
- Prioritized good time management and practiced efficient cleaning techniques.
Waitress
Rock Cut Neighborhood Pub
Rossland, Canada
01.2004 - 01.2005
- Served customers in an efficient and polite manner.
- Resolved customer complaints to ensure satisfaction and repeat business.
- Calculated and collected money in a high paced working environment.
- Developed good teamwork values.
Head Customer Service Representative
Future Shop
Calgary, Canada
01.2002 - 01.2004
- Handled customer complaints and determined possible solutions.
- Processed timesheets and payroll for Head Office.
- Coordinated customer service staff and delegated tasks to optimize team performance.
- Resolved customer complaints by assessing issues and implementing effective solutions.
- Collected money and processed daily cash outs.
Education
Unit Clerk Certificate -
Selkirk College
Castlegar, BCUpgrading Courses - Keyboarding 50 WPM, MS Word II/III, Medical Terminology I
Selkirk College
Castlegar, BCApplied Business Technology Certificate -
Selkirk College
Castlegar, BCSkills
- Medication preparation and dispensing
- Basic computer skills using Kroll to input patient information and prescriptions
- Inventory and stock management
- Handling customers' inquiries in a polite and respectful manner
- Processing of third party payments and account reconciliation
Volunteer History
Unit Clerk, Infant Ward (Practicum for Unit Clerk), Alberta Children’s Hospital, Calgary, AB, 01/01/07 - 01/31/07
Attributes
Unit Clerk, Infant Ward (Practicum for Unit Clerk), Alberta Children’s Hospital, Calgary, AB, 01/01/07 - 01/31/07
Timeline
Pharmacy Assistant
Alpine Drug Mart
01.2018 - Current
Store Clerk
Rossland Brew and Legacy Gift Room
01.2014 - 01.2018
Homemaker
01.2010 - 01.2018
Manager
The General Store
01.2007 - 01.2010
Cleaner
Outta Sight Cleaning
01.2005 - 01.2007
Waitress
Rock Cut Neighborhood Pub
01.2004 - 01.2005
Head Customer Service Representative
Future Shop
01.2002 - 01.2004
Unit Clerk Certificate -
Selkirk College
Upgrading Courses - Keyboarding 50 WPM, MS Word II/III, Medical Terminology I
Selkirk College
Applied Business Technology Certificate -
Selkirk College