Kristen Rogers
Bellflower
Summary
Adept in effective communication and decision-making. Excels in client satisfaction, fostering repeat business through exceptional service. Proven team player with a commitment to continuous learning and attention to detail.
Overview
7
7
years of professional experience
Work History
Sr. Loan Officer
New American Funding
06.2018 - Current
- Assisted clients in understanding loan options and application processes.
- Facilitated documentation collection for loan approval workflows.
- Maintained accurate records of client interactions and loan statuses.
- Provided timely responses to client inquiries regarding loan products.
- Collaborated with team members to streamline application processing procedures.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Provided exceptional customer service during loan origination, addressing client concerns and ensuring a smooth process from start to finish.
Skills
- Time management efficiency
- Goal-oriented mindset
- Effective communication techniques
- Decision-making confidence
- Continuous learning commitment
- Conflict resolution
- Attention to detail precision
- Team player
Timeline
Sr. Loan Officer
New American Funding
06.2018 - Current
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