KRISTEN QUINN
Oshawa,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Currently hold a license with RIBO (Registered Insurance Brokers of Ontario) and working towards a CRM (Canadian Risk Management) designation.
Overview
16
16
years of professional experience
Work History
Client Representative
Marsh & McLennan
10.2019 - Current
- Maintain th Machinery Risk Solutions Practice Program of small to medium sized enterprise clients
- Diligently service clients by preparing renewals and quoting new business opportunities by working closely with Client Executives and Underwriters
- Log and maintain detailed client information to ensure organization of a book of business of approximately 400 clients
Insurance Assistant
Marsh & McLennan
06.2016 - 10.2019
- Handled light accounting duties, enhancing financial accuracy and compliance with diligent attention to every need
- Processed invoices and Certificates of Insurance for small, medium and large enterprise clients
- Created, edited and forwarded spreadsheets and documents
- Maintained filing systems for numerous programs to maximize efficiency
- Provided excellent customer service by providing over the phone solutions and directing calls when necessary
- Arranged travel and itineraries for senior management that include hotels, flights and car rentals
Joe Fresh/Cosmetics Associate
Real Canadian Super Store
04.2007 - 07.2016
- Managed transactions at cash register with accuracy and efficiency
- Maintained store organization, visual display and store sets
- Provided excellent customer service
- Participated in and completed product knowledge training
FIELDWORK PLACEMENT
Taunton Mills LTC
03.2015 - 05.2015
- Delivered therapy to residents that included; TENS, ultrasound, hand therapy, ROM, gait training, positioning, prosthesis training, balance training
- Maintained organization and cleanliness of of treatment rooms
- Independently completed documentation following each intervention
- Light administrative duties
FIELDWORK PLACEMENT
Lakeridge Health Whitby
09.2014 - 12.2014
- Prepared and carried out treatment sessions with patients under preceptor's supervision including but not limited to; gait training, hand therapy, balance exercises, strengthening, range of motion exercises and fine motor skills
- Light administration duties
Education
Diploma (Honours) - Occupational And Physical Therapist Assistant
Durham College
Oshawa, ON10.2015
Skills
- Efficient and detailed service
- Strong ability to succeed in team setting or independently
- Customer needs assessments
- Client correspondence
Timeline
Client Representative
Marsh & McLennan
10.2019 - Current
Insurance Assistant
Marsh & McLennan
06.2016 - 10.2019
FIELDWORK PLACEMENT
Taunton Mills LTC
03.2015 - 05.2015
FIELDWORK PLACEMENT
Lakeridge Health Whitby
09.2014 - 12.2014
Joe Fresh/Cosmetics Associate
Real Canadian Super Store
04.2007 - 07.2016
Diploma (Honours) - Occupational And Physical Therapist Assistant
Durham College
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