Kristen Floyd
Matheson,ON
Summary
Dynamic leader with a proven track record at Mcewen Mining, adept in fostering teamwork and promoting security best practices. Skilled in "Train the Trainer" methodologies and holding an Ontario Security Guard license, I excel in developing effective security strategies and enhancing team efficiency. Achievements include significantly improving incident response times and fostering a culture of safety and excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Security Officer
Mcewen Mining
12.2021 - 12.2024
- Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
- Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
- Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
- Maintained accurate records of incidents, providing detailed reports for management review and analysis.
- Collaborated with management to develop effective security strategies, aligning with corporate objectives and industry best practices.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Monitored CCTV cameras and alarm systems for security breaches.
Store Supervisor
Shoppers Drug Mart
02.2012 - 11.2020
- Enforced store policies and procedures, fostering positive, safe workplace for employees and customers.
- Implemented visual merchandising strategies, enhancing product displays to attract customers.
- Managed inventory levels, restocking shelves and organizing merchandise for easy access.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Trained new employees on customer service excellence, resulting in more efficient and effective team.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
Education
St. John of Arc
Barrie Ontario 2018
Skills
- Access control
- Punctuality
- Workplace safety
- Verbal and written communication
- ID verification
- Emergency response
- Asset protection
- First aid administration
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Adaptable and flexible
- Excellent communication
- Computer skills
- Organizational skills
Languages
English
Full Professional
Sign language
Limited Working
Certification
• Train the Trainer Certification
• Ontario Drivers license
• Ontario Security Guard license
• Surface miner common core
• Mill common core
• First Responder
• First Aid Certification
• Basic Life Support Certification (BLS)
• CPR/AED Certification
Timeline
Lead Security Officer
Mcewen Mining
12.2021 - 12.2024
Store Supervisor
Shoppers Drug Mart
02.2012 - 11.2020
St. John of Arc
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