Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Doppert

Surrey,BC

Summary

A dedicated and passionate pet groomer with over 10 years of experience in grooming and animal care. Very reliable, hard working, compassionate and a patient person who thrives in a fast past environment. Highly organized with great communication and multitasking skills and ready to share my skills and make the puppy's pretty.

Overview

13
13
years of professional experience

Work History

Dog Bather / Dog Groomer / Salon Manager

Tender Pawz Pet Grooming
2012.10 - Current


Bathed and groomed dogs according to the owners instructions or breed standards. This includes plucking hair from the ears and cleaning out the wax and dirt. Also to trim and grind nails, dematting techniques, shave dogs and do full body scissor cuts and face trims.

Can also express the anal glands.

Bathed and groomed dogs of all sizes. As well as aggressive and physically strong dogs.

Handled elderly dogs and ones with disabilities such as being blind, deaf, seizure prone, missing a limb, very anxious etc.

Consulted with owners and made recommendations tailored to their pet for up keeps on grooming and types of haircuts.

Maintains a clean work environment and time management.

Educates owners on brushing techniques, training and any skin issues or health problems and gives recommendations for remedies on how to resolve things.

Helped grow the customer clientele with referral programs and social media marketing.

Set up client appointments and send reminders.

Take good care of the animal until the owner comes and picks them up.

Filled out client files in detail with instructions on the grooming and any behavior issues.

Managed business transactions.

Managed inventory for supplies to make sure things are in stock and ordered in a timely fashion.

Researched the best products to use.

Works well in group settings as a team player. Delegates tasks as a team leader and helps to train, educate and help other co workers.

Prioritizes the safety and comfort of the dog as well as the humans.

Welcoming pet owners and explaining the services, costs, process and answering their questions.

Help to resolve any conflict with staff members or customers and coming to a mutual understanding going forward with professionalism.


Reference; Candy Levine (manager and groomer)

604-313-4785


Dog Bather / Dog Groomer

Pampered Pets
2011.06 - 2012.09

Bathed and handled small and large size dogs who were also difficult and uncooperative.

Physically fit and able to handle such dogs with a temperament or aggression.

Made sure dogs were comfortable and safe and taken care of to the best of my abilities.

Identified fleas, ticks and any skin problems and reported it to the head groomer.

Gave extra care to the dogs who were elderly.

Cut and grinded nails.

Plucked hair from ears and cleaned them.

Primarily did shave downs with clippers.

Reference; Rhonda Hiebert (manager and groomer)

604-417-4113

Education

Professional Pet Groomers Covid-19 Certificate
2020

Pet First Aid -

Walks N Wags
Surrey, BC
2016

High School Diploma -

Princess Margaret Secondary School
Surrey, BC
2010

Skills

  • Dog Grooming and Styling
  • Dog Behavior Knowledge /Observation/ Handling
  • Animal Care/First Aid
  • Efficient multi-tasker
  • Strong Work Ethic
  • Effective Customer Communication/Service
  • Responsible and Dependable
  • Staff Training and Mentoring
  • Scheduling Appointments
  • Time Management Ability
  • Very Patient with dogs.

Timeline

Dog Bather / Dog Groomer / Salon Manager

Tender Pawz Pet Grooming
2012.10 - Current

Dog Bather / Dog Groomer

Pampered Pets
2011.06 - 2012.09

Professional Pet Groomers Covid-19 Certificate

Pet First Aid -

Walks N Wags

High School Diploma -

Princess Margaret Secondary School
Kristen Doppert