Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Krista Miller

Calgary

Summary

Hey im Krista!!! Thanks for considering my resume. I am very driven in the work force, and I bet you will find im super awesome to be around. I always bring positivity, a good work attitude, and a drive for what I do at work!!!!

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Cashier/Post Office Clerk

Heart Pharmacy
01.2025 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Handled transactions in the Post Office
  • Took phone calls

Hostess

Floyds Diner
01.2024 - 09.2024
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Hostess/Restaurant Busser

Fireside Grill
10.2022 - 07.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Reynolds High School
Victoria Bc
06-2025

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Customer complaint resolution
  • Guest services
  • Product knowledge
  • Customer inquiries
  • POS system operation
  • Refund handling
  • Merchandise restocking
  • Retail merchandising
  • Product recommendations
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Phone etiquette
  • Conflict resolution
  • Quality assurance
  • Basic math
  • Cultural awareness
  • Stress management
  • Issue escalation
  • Positive and professional
  • Plus I think im super awesome

Certification

Serving It Right (BC)

Timeline

Customer Service Cashier/Post Office Clerk

Heart Pharmacy
01.2025 - Current

Hostess

Floyds Diner
01.2024 - 09.2024

Hostess/Restaurant Busser

Fireside Grill
10.2022 - 07.2023

High School Diploma -

Reynolds High School

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Krista Miller