Krista MacGrath
Antigonish,NS
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
also completed training in Whimis and CPR. Ensuring preparedness for safety protocols in various environments .
Overview
31
31
years of professional experience
Work History
Sales Associate
Nova Scotia Liquor Commission
07.1994 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Business Administration - Business Administration
St. Francis Xavier University
Antigonish, NS06-1992
Dr John Hugh Gillis High School
Antigonish, NS06-1989
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Money handling
- Stocking and receiving
Languages
English
Professional Working
Timeline
Sales Associate
Nova Scotia Liquor Commission
07.1994 - Current
Bachelor of Business Administration - Business Administration
St. Francis Xavier University
Dr John Hugh Gillis High School
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