Jo-Ann Snow
Halifax,Nova Scotia
Summary
Highly experienced Class 5 Manager with over 20 years of service at the NSLC, and 18 years progressive experience within management in a unionized environment. Currently a coach for the NSLC Leadership Apprentice Program. Excellent reputation for leading a team who consistently provides outstanding customer service and follows responsible retailing principals consistent with the KORE values of the NSLC. My interpersonal skills and respect for individuals contributes to a positive work environment empowering and motivating others ensuring a highly effective team. I am comfortable addressing any issues that arise in a professional manner with positive results.
Known for adaptability and foresight I am able to meet changing organizational needs. I have a collaborate nature consistently willing to go above and beyond to guarantee the success of individual team members, the store and the NSLC as an organization. Enjoying seeking new development opportunities for myself and others.
Overview
21
21
years of professional experience
Work History
Manager Class 5
Nova Scotia Liquor Corporation
10.2021 - Current
- Responsible for daily operations of rapidly growing NSLC
Signature store including, promoting social responsibility,
training, mentoring, performance management, creating and
maintains exceptional customer experiences, budgets, all
aspects of staffing, inventory control, daily sales of Alcohol
Beverage/Cannabis, merchandising
- Building strong team culture in line with NSLC KORE values,
establish positive relations with external vendors other NSLC departments, collaborate with RPS and provide encouragement for their role
Manager Class 4
Nova Scotia Liquor Corporation
02.2018 - 10.2021
Acting Class 5 Manager
Nova Scotia Liquor Corporation
03.2017 - 02.2018
Manager Class 2
Nova Scotia Liquor Corporation
09.2008 - 03.2017
Retail Management Trainer
NSLC
10.2010 - 05.2012
- Responsible for mentoring and coaching newly promoted retail management on policy, store operations and leadership.
Assistant Retail Manager
Nova Scotia Liquor Corporation
03.2007 - 09.2008
Retail Clerk
Nova Scotia Liquor Corporation
06.2004 - 03.2007
Education
Certificate of Business Management -
Dalhousie University
University of Prince Edward Island
Grade 12 -
New Glasgow Senior High
Skills
- Courageous Leadership
- Analytical Thinking
- Developing & Motivating Others
- Customer Relations
- Flexibility & Adaptability
- Effective Communication
- Managing Performance
- Engagement
- Results Orientated
- Human Resource
- Merchandising & Marketing
- Safety Minded
- Self Awareness
- Mentoring
- Efficiency
Timeline
Manager Class 5
Nova Scotia Liquor Corporation
10.2021 - Current
Manager Class 4
Nova Scotia Liquor Corporation
02.2018 - 10.2021
Acting Class 5 Manager
Nova Scotia Liquor Corporation
03.2017 - 02.2018
Retail Management Trainer
NSLC
10.2010 - 05.2012
Manager Class 2
Nova Scotia Liquor Corporation
09.2008 - 03.2017
Assistant Retail Manager
Nova Scotia Liquor Corporation
03.2007 - 09.2008
Retail Clerk
Nova Scotia Liquor Corporation
06.2004 - 03.2007
Certificate of Business Management -
Dalhousie University
University of Prince Edward Island
Grade 12 -
New Glasgow Senior High
Volunteer work
2024-2025
IWK Telethon
Trees of Joy Make-A-Wish
Habitat for Humanity
Delivering meals to local shelters
2004-2024
Harvest Helpers, Festival of Wines
Antigonish Food and Wine
Museum of Industry Wine Show, Festival of Whisky
Rotary Club Wine Show
YMCA and multiple schools.
Delivered gifts as Santa to residence of Glen Haven with store team
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