Overview
Work History
Education
Skills
Timeline
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Krisleen Joy Villarin

Toronto,ON

Overview

6
6
years of professional experience

Work History

Team Member/Baker

Tim Hortons
Toronto
02.2023 - Current
  • Assisted customers with product selection and ordering process.
  • Operated cash registers to process payments from customers.
  • Promoted products through effective merchandising techniques.
  • Resolved customer issues promptly and professionally.
  • Worked hard to learn required tasks quickly to maximize performance.

Data Entry Clerk

AHWBS Canada Ltd.
Toronto
11.2023 - 04.2024
  • Utilized specialized software applications related to the job role.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Maintained confidentiality of sensitive information entered into the system.
  • Operated various office equipment such as scanners, and printers. when required.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.

Senior Marketing Assistant

China Banking Corporation - Institutional Banking Segment
Makati, Philippines
10.2019 - 12.2022
  • Processed loan payments, deposits, transfers, wire funds, and other banking transactions for corporate clients accurately.
  • Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits, and account services.
  • Promoted and sold banking products and financial services.
  • Assisted customers by phone and in person by answering banking questions and recommending solutions.
  • Gathered, reviewed, and sent loan documents to customers by working closely with loan staff.
  • Assisted bankers with past due reports, compliance exceptions, and contacting customers about account concerns.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Ensured compliance with banking regulations when processing transactions.

Intern

Royal Thai Embassy - Office of Commercial Affairs
Makati, Philippines
05.2018 - 08.2018
  • Gathered data for market research projects and analyzed findings to make recommendations.
  • Researched industry trends, conducted interviews to gain insights, and compiled weekly reports to inform decision-making.
  • Proofread documents before submitting them for review.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Education

Diploma - Business Management Financial Services

Humber College
Toronto, ON
08-2024

Bachelor of Science - Management

University of The Philippines Visayas
Iloilo City, Philippines
06-2019

Skills

  • Customer-centric orientation: Proactively approaches and seeks to help and create personal experiences to attract and retain customers
  • Analytical and Problem-solving skills: Listens, identifies, and resolves issues to deliver positive outcomes for clients
  • Digital Literacy: Skilled in the use of social media, desktops, tablets, other mobile devices, and online tools and applications
  • Interpersonal and Communication skills: Effectively communicates and builds rapport and connections to customers and peers
  • Adaptability: Flexibility in handling various tasks and adjusting to changing priorities in a fast-paced environment

Timeline

Data Entry Clerk

AHWBS Canada Ltd.
11.2023 - 04.2024

Team Member/Baker

Tim Hortons
02.2023 - Current

Senior Marketing Assistant

China Banking Corporation - Institutional Banking Segment
10.2019 - 12.2022

Intern

Royal Thai Embassy - Office of Commercial Affairs
05.2018 - 08.2018

Diploma - Business Management Financial Services

Humber College

Bachelor of Science - Management

University of The Philippines Visayas

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Krisleen Joy Villarin