Krishna Nagarkoti
Winnipeg,MB
Summary
Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.
Overview
6
6
years of professional experience
Work History
Adminstartive Assistant ( Co-op)
Simaril Inc
Winnipeg, Manitoba
08.2024 - 09.2024
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Provided administrative support to senior management team.
- Greeted visitors, clients and guests in a professional manner.
Dispatcher
Vivo Mobile Company
, UP
07.2018 - 03.2022
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Received and dispatched calls for emergency services.
- Updated records of driver locations, delays, and cancellations.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Maintained logs of all incoming calls and assigned tasks.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Verified driver credentials prior to assigning them a route or task.
- Interacted with local law enforcement agencies when responding to incidents in progress.
Education
Post Degree in Human Resources -
University of Winnipeg
Winnipeg09-2024
MBA -
ABES Business School
UP08-2018
BBA -
Institute of Management Studies
UP07-2016
Skills
- Dispatch Coordination
- Work Order Management
- Schedule Management
- Customer Relationship Management
- Communication Skills
- Geographical knowledge
Certifications
- Attended Indigenous Insights, a training session presented by the Office of Indigenous Engagement in Winnipeg, Manitoba.
- Successfully completed and certified in the Workplace Hazardous Materials Information System (WHMIS) 2015 Awareness program.
- Completed comprehensive program to obtain payroll certification
- Certification in Conflict Management
Timeline
Adminstartive Assistant ( Co-op)
Simaril Inc
08.2024 - 09.2024
Dispatcher
Vivo Mobile Company
07.2018 - 03.2022
Post Degree in Human Resources -
University of Winnipeg
MBA -
ABES Business School
BBA -
Institute of Management Studies
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