KRISHIKA VENCATASAMY
Winnipeg,Canada
Summary
Recent Finance graduate from Asper School of Business, University of Manitoba. French-bilingual professional with expertise in claims analysis and risk management. Proficient in SQL and financial analysis, enhancing client relationships and driving process improvements. Committed to delivering exceptional service and fostering collaboration for success.
*I am open to relocation, Canada-wide.
Overview
7
7
years of professional experience
Work History
Billingual Claims Analyst
Sunlife Insurance
Winnipeg, Manitoba
06.2024 - 04.2025
- Evaluate and process insurance claims in both English and [Second Language], ensuring compliance with company policies and regulatory standards.
- Communicate effectively with policyholders and healthcare providers to obtain necessary information and resolve inquiries in a timely manner.
- Analyze claims data to identify trends, discrepancies, and potential fraudulent activities, contributing to the overall risk management of the company.
- Prepare detailed reports on claims activity, providing insights to management to support decision-making and process improvements.
Private Tutor- Mathematics, French and Accounting
TutorBright Prairies
Winnipeg, Canada
01.2022 - 07.2024
- Tailored teaching methods to accommodate diverse learning styles of my students, resulting in noticeable improvement and increased confidence among my students.
- Continuously pursued professional development to stay updated on educational methodologies.
- Track and communicate student progress to parents, maintaining open and collaborative relationships to ensure a supporting learning experience.
Transitions Specialist (Billingual)
Transitions Optical campaign by Essilor
Rochester, New York
01.2023 - 01.2024
- Collaborated with optometrists and other healthcare professionals across Canada to deliver seemless patient care and uphold highest standards of optical services.
- Implemented effective marketing sales strategies in eyewear sales for the campaign.
- Building and maintaining strong relationships with clients to ensure satisfaction and loyalty.
French Supervisor (Billingual)
Can Talk Inc
, Canada
01.2021 - 12.2021
- Supervise and Lead a team of French Specialists by providing guidance and support to ensure high-quality language services.
- Collaborated with cross-functional teams to streamline communication strategies and optimize project outcomes.
- Conducted performance evaluation for the team.
Automobile Customer Service Representative
Rapid RTC
, Canada
01.2021 - 12.2021
- Expertly handled customer and salesperson interactions via phone and email, providing detailed information about automotive products, services and policies.
- Consistently meet and exceed performance targets for customer satisfaction, response times and issue resolution.
- Managed customer accounts, maintaining accurate and up-to-date information to facilitate personalized and efficient service.
Customer Service Representative (Billingual)
24-7intouch company – Instacart
, Canada
01.2020 - 12.2020
- Provided excellent customer service by addressing inquiries, resolving issues and ensuring customer satisfaction.
- Maintained high level of professionalism and empathy, creating positive customer experience.
- Participated in ongoing training to stay informed about product updates.
Barista
Starbucks
, Canada
01.2018 - 12.2019
- Provide quality and efficient customer care and service.
- Very familiar with operating cash registers and credit card machines.
- Very punctual with time management.
- Multitasks in a fast-paced environment creating memorable experiences with attentive service, product knowledge, fun and passion.
Sales Associate (Billingual)
Kashmir Enterprise
, Mauritius
01.2018 - 12.2018
- Greeted customers, responded to questions, improving engagement with merchandise and provided outstanding customer service.
- Operated cash registers, managing financial transactions and balancing drawers.
- Worked with the team to increase revenue.
Education
Bachelor of Commerce Honors - Finance
UNIVERSITY OF MANITOBA/ ASPER SCHOOL OF BUSINESS
Manitoba, Canada06-2025
A Level Graduate -
Cambridge International Examinations
Skills
- Fluent in English and French
- SQL and database programming
- Microsoft Excel and Word
- Python and R programming
- Java development
- Statistical software proficiency
- MATLAB expertise
- Oracle database management
- Mathematics proficiency
Languages
English
Professional
French
Professional
Timeline
Billingual Claims Analyst
Sunlife Insurance
06.2024 - 04.2025
Transitions Specialist (Billingual)
Transitions Optical campaign by Essilor
01.2023 - 01.2024
Private Tutor- Mathematics, French and Accounting
TutorBright Prairies
01.2022 - 07.2024
French Supervisor (Billingual)
Can Talk Inc
01.2021 - 12.2021
Automobile Customer Service Representative
Rapid RTC
01.2021 - 12.2021
Customer Service Representative (Billingual)
24-7intouch company – Instacart
01.2020 - 12.2020
Barista
Starbucks
01.2018 - 12.2019
Sales Associate (Billingual)
Kashmir Enterprise
01.2018 - 12.2018
Bachelor of Commerce Honors - Finance
UNIVERSITY OF MANITOBA/ ASPER SCHOOL OF BUSINESS
A Level Graduate -
Cambridge International Examinations
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