Krisha Bueno
Richmond Hill,ON
Summary
Motivated and a professional seeking for an opportunity to offer my service and determination while acquiring valuable knowledge and skills from an actual job environment. Offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Employee | Cashier | Barista | Tim Hortons
05.2022 - Current
- Assisted with customer requests and answered questions to improve satisfaction
- Helped supervisor and team members control customer flow and backed-up lines by running registers during busy periods
- Swept and mopped front end during shifts to maintain professional appearance
- Backed up cashiers ringing up large number of customers by bagging products
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
- Inventoried stock and placed new orders to maintain supplies for expected demand
- Described products to customers and accurately explained details and care of merchandise
- Maintained work area and kept cash drawer organized
- Scanned items and checked pricing on cash register for accuracy
- Built and maintained productive relationships with employees
- Managed cashier shifts and breaks
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies
- Attended a Hospitality Workshop.
Employee | Cashier | Barista | Mackenzie Hospital Bistro
08.2022 - 04.2023
- Assisted with customer questions to improve guest satisfaction
- Helped supervisor and team members control customer flow and backed-up lines by running registers during busy periods
- Cleaned coffee brewer and display stalls to promote cleanliness
- Displayed new merchandise in the respective shelves and checked expired products to be discarded
- Welcomed customers and regulars assisting in finding store products
- Maintained every area assigned cleaned and organized
- Made sure to always wear gloves in handling and making food and beverages and discarded gloves after use.
Volunteer | Cashier | Cignal Prepaid Loading
12.2021 - 03.2022
- Assisted with special events or programs
- Maintained clean, neat and operational facilities to serve program needs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun and smooth-running events by helping with organization and planning
- Greeted visitors and answered questions about program, requirements and opportunities
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
Education
Bachelor of Science in Nursing -
Father Saturnino Urios University
Butuan City, PhillipinesDr. Bette Stephenson Centre for Learning
High School -
Father Urios Academy of Magallanes Incorporated
Magallanes, Agusan Del Norte04.2018
Skills
- Telephone Etiquette
- Teamwork and Collaboration
- Answering Phones
- Adaptability and Dependability
- Verbal and Written Communication
- Staff Assistance
- Nursing Assistance
- Record-keeping and Confidentiality
- Taking Messages
- Youth Ministry
- Positive Reinforcement Methods
- Group Assistance
- Order Taking
- Order Packaging
- Report Preparation
- Order Verification
Timeline
Employee | Cashier | Barista | Mackenzie Hospital Bistro
08.2022 - 04.2023
Employee | Cashier | Barista | Tim Hortons
05.2022 - Current
Volunteer | Cashier | Cignal Prepaid Loading
12.2021 - 03.2022
Bachelor of Science in Nursing -
Father Saturnino Urios University
Dr. Bette Stephenson Centre for Learning
High School -
Father Urios Academy of Magallanes Incorporated
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