Iryna Kabanets

• Restocked food, utensils and supplies throughout each shift.
• Opened or closed cafe according to daily checklists to keep establishment safe, organized and customer-ready.
• Prepared foods on per-order basis and kept strong stock of frequently ordered items on-hand.
• Started friendly conversations with cafe customers to quickly uncover needs and suggest products.
• Built, restocked and cleaned display cases daily to showcase products.
• Delivered top quality customer service while managing multiple tasks.
• Assembled and served meals according to specific guest requirements.
• Welcomed and thanked guests to demonstrate appreciation for patronage.

• Answered telephones to take messages or redirect calls to appropriate colleagues.
• Checked office stock to determine supply levels and maintain inventory.
• Researched and developed administrative policies, procedures and guidelines to facilitate operations.
• Appraised, forecasted and determined conditions and strategies to achieve goals and objectives.
• Developed innovative strategies to establish best practices, promoting profitability.
• Maintained positive working relationship with fellow staff and management.
• Identified needs of customers promptly and efficiently.
• Worked closely with human resources to support employee management and organizational planning.
• Monitored operations and reviewed records and metrics to understand company performance.

• Helped shop personnel complete assignments.
• Maintained work area organization and cleanliness to uphold production levels and safety standards.
• Completed daily checklists for smooth shop operations.
• Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
• Received items and orders and checked items for quality and accuracy against documentation.
• Maintained visually appealing and displays through optimal use of lighting and signage.

▪️Served customers from the beginning of their stay in the store to the end. Identified their needs. She also kept the hall clean and replenished the missing things. She served at the checkout in cash and without cash payment. Closed and opened the store conducting collection. I also participated in the inventory once every half a year.