Krikor Kahwajian
Pickering ,ON
Summary
Dedicated candidate with a history of meeting company goals utilizing consistent and organized practices. An ability to manage multiple priorities, adapt to new situations and approach challenges with independent decision-making skills and sound judgment. Skilled in working under pressure, and handling conflict with professionalism and fairness ensuring the safety for all. Offering a background of excellent customer service and strong leadership to enhance the company reputation.
Overview
26
26
years of professional experience
Work History
Transit Bus Operator
Toronto Transit Commission
Toronto, ON
02.2008 - Current
- Safely operate a passenger bus adhering to all traffic laws and company policies.
- Demonstrate awareness of weather conditions and road hazards, proactively adjusting driving techniques to ensure passenger safety.
- Participate in regular training sessions to stay up-to-date on company standards and procedures.
- Enhance passenger safety by conducting thorough pre/post-trip inspections and maintaining a clean bus environment.
- Resolve conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Utilize analytical thinking while acting calmly, productively and professionally under pressure for effective emergency response.
- Contribute to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Aid passengers with disabilities or special needs.
Retail Business Owner
"As Seen On TV"
GTA, ON
09.1998 - 01.2007
- Franchisee Owner and Operator of 3 stores in major shopping areas (Scarborough Town Centre, Pickering Town Centre, Oshawa Town Centre)
- Effectively resolved conflict with customers using a strategic approach that prioritized communication, understanding, and finding mutually beneficial solutions.
- Utilized the conflict resolution process as opportunities for learning, improvement, and prevention of future similar occurrences.
- Recruited , hired, and supervised a team of staff to maintain a high standard of customer service and productivity.
- Observed each employee's individual strengths and initiated mentoring program addressing areas for growth.
- Cultivated strong vendor connections, negotiated leases, and secured advantageous terms for product procurement and distribution.
- Organized and implemented innovative marketing strategies; annual gross sales of $5 million dollars.
- Developed and implemented staff training programs for de-escalation/crisis management and loss prevention.
Education
BBA - Business Management
Seneca College of Applied Arts And Technology
North York, ON04.1997
High School Diploma -
Sir John A. Macdonald Collegiate Institute
Toronto, ON06.1993
Skills
- Adaptive Decision Making
- Punctuality
- Behavior Management
- Customer relations skills
- Communication and Interpersonal Skills
- Safety-focused
- Dependable and Trustworthy
- Situational Awareness
- Critical Thinking
- Power Lifting/Weight Training
- Team Collaboration
Languages
English
Native or Bilingual
Armenian
Full Professional
Arabic
Professional Working
Power Lifting and Body Building
I engage in regular physical activity to maintain physical and mental strength and wellness. I am passionate about power lifting and body building with a personal goal to enter a professional competition in the future.
Timeline
Transit Bus Operator
Toronto Transit Commission
02.2008 - Current
Retail Business Owner
"As Seen On TV"
09.1998 - 01.2007
BBA - Business Management
Seneca College of Applied Arts And Technology
High School Diploma -
Sir John A. Macdonald Collegiate Institute