Kreet Seerauj

• Rigorously verify student identification during check-in/check-out procedures, ensuring security protocols are met—a process directly transferable to exam invigilation.
• Explain and enforce housing rules to residents and visitors, maintaining a safe and orderly environment.
• Manage high-volume inquiries using CX-One and Talisma, and coordinate student flow using QLESS, demonstrating the ability to use technical tools to manage large groups effectively.
• Maintain precise logs of key access and storage requests via MS Forms and Excel, ensuring accountability for university assets.

• Processed sensitive financial data and journal entries in Workday, adhering to strict internal compliance standards and minimizing errors.
• Processed billing for service requests submitted through Topdesk, maintaining professionalism in all communications with internal departments and external clients.
• Reconciled budget discrepancies between Workday and internal Excel logs (OneList), demonstrating the acute attention to detail required to spot irregularities during exams.
• Created and issued invoices in QuickBooks, maintaining detailed records of accounts receivable to monitor outstanding payments and support cash flow management.

• Performed nightly audits of transactions and records in KX Residential, identifying and resolving discrepancies independently.
• Researched and modernized outdated departmental procedures, increasing efficiency in data handling.
• Provided training and support to new student staff regarding housing policies, fostering a culture of adherence to rules.

• Utilized MyCreds and Docunet to prepare official academic documents, handling sensitive student information with discretion.
• Quickly mastered CardExchange software to print official student IDs, verifying identity documents against university records.
• Served as a primary point of contact on the uOttawa general line, resolving complex inquiries in both English and French.

Pricing Analyst | Absa Bank Ltd | May 2021 – Sept 2021

• Conducted rigorous competitor analysis and financial modeling, developing a strong analytical mindset.

Tax Operations Specialist | Ceridian Ltd | Jan 2020 – June 2020

• Analyzed W2-C tax documents with high precision, maintaining excellent KPIs for productivity and quality assurance.