KOUCEILA CHELGHOUM
Ottawa,ON
Summary
Passionate and results-oriented, I am a Sales Representative driven by a relentless pursuit of excellence. My commitment to surpassing sales targets is fueled by a deep belief in the transformative power of effective communication and building lasting client relationships. With a solid foundation in Android development and computer systems, I thrive on the intersection of technology and sales. Every challenge is an opportunity for growth, and I approach each day with enthusiasm, knowing that my unique blend of skills can contribute to not only achieving goals but also inspiring others to reach their full potential. I am excited about the prospect of joining a dynamic team where my motivation, innovation, and positive energy can propel us to new heights of success
Overview
5
5
years of professional experience
Work History
Sales Representative
SARL DRACO
11.2021 - 09.2023
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Problems solving
User Support Agent (Part Time)
SARL ProNet Telecom
Bejaia, Algeria
08.2018 - 11.2021
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
- Negotiated favorable contract terms for clients, securing competitive rates and coverage options.
Education
Master of Science - Mechanical Engineering
University Abderrahmane Mira
Bejaia, Algeria11.2021
Skills
- Customer Service
- Software Repair
- Sales Closing
- Revenue Generation
- Problem Solving
- Communication skills
- Self-Motivation
- Computer software and Hardware knowledge
- Car Mechanic knowledge
- Android software tools
- Team collaboration
- Bilingual
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Professional Working
Timeline
Sales Representative
SARL DRACO
11.2021 - 09.2023
User Support Agent (Part Time)
SARL ProNet Telecom
08.2018 - 11.2021
Master of Science - Mechanical Engineering
University Abderrahmane Mira
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