Kota Saxena
Toronto,ON
Summary
Detail-oriented professional experienced in high-volume transaction processing and accurate recordkeeping. Thrives in deadline-driven environments, ensuring meticulous data entry and consistency. Skilled in Microsoft Office and POS systems, with a quick adaptability to new technologies. Effectively communicates with customers and colleagues, delivering thorough and well-documented results.
Overview
1
1
year of professional experience
Work History
Baker/Customer Service Representative
Sweetie Pie
Toronto, Ontario
12.2022 - 03.2023
- Assisted customers with product selection and order processing.
- Ensured accurate order information and coordinated preparation tasks to support timely fulfillment.
- Worked efficiently in a fast-paced environment while maintaining attention to detail.
- Followed strict sanitation and workplace procedures.
- Organized product displays and monitored stock levels.
Keyholder/Barista
YGO Lab
Toronto, Ontario
06.2022 - 11.2022
- Processed high volumes of customer transactions using POS systems, ensuring accuracy and enhancing customer satisfaction.
- Communicated clearly with customers to take orders, answer questions, and resolve issues.
- Resolved customer inquiries by clearly communicating and addressing concerns.
- Coordinated tasks for order preparation, ensuring accuracy in order details.
- Handled incoming calls related to customer questions and provided timely assistance.
- Maintained organized inventory records while monitoring restocking needs.
Education
Some College (No Degree) - Baking And Pastry Arts
George Brown College
TorontoSkills
- Customer Service
- POS Systems
- Call Handling
- Data Entry
- Inventory Tracking
- Microsoft Office
- Typing & Documentation
- Problem Solving
- Multitasking
- Fast Learner
- Professional Communication
Timeline
Baker/Customer Service Representative
Sweetie Pie
12.2022 - 03.2023
Keyholder/Barista
YGO Lab
06.2022 - 11.2022
Some College (No Degree) - Baking And Pastry Arts
George Brown College